System Engineer III-V

Build, Secure, and Evolve the Infrastructure Behind Critical Operations

Georgia System Operations Corporation (GSOC) is seeking a Systems Engineer III-IV to support the technology infrastructure that enables the success of OPC, GTC, and GSOC. This role designs, deploys, and manages Windows and Linux desktop and server environments and implements cloud-based solutions across AWS, Azure, Google Cloud Platform, and Microsoft 365.

The Systems Engineer manages and optimizes physical and virtual servers, core cloud services, and workstation infrastructure while monitoring system performance, troubleshooting issues, implementing automation and configuration management, and planning and performing system upgrades.

This role also helps ensure systems are secure and compliant with applicable standards and requirements, supports technical and business teams, documents configurations and processes, and contributes to continuous improvement. Depending on business needs, the position may specialize in a subset of infrastructure technologies.

As a Systems Engineer III-V, you will combine hands-on infrastructure engineering, cloud technologies, troubleshooting, security, automation, and cross-functional support to improve system scalability, reliability, and security.

You will:

• Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure.
• Architect and implement cloud-based solutions using AWS, Azure, Google Cloud Platform, and Microsoft 365 to support business needs.
• Maintain and optimize physical and virtual servers and workstation infrastructure.
• Monitor system performance, conduct system audits, troubleshoot issues, and perform routine maintenance activities including backup and recovery, patching, and file management.
• Implement automation and configuration management and plan and perform system upgrades.
• Implement and manage system security measures and configurations to support secure and compliant operations.
• Participate in security audits and assessments and promptly address findings.
• Collaborate with development, operations, support, technical, and business teams to support seamless system integration and operation.
• Provide technical support for releases, upgrades, and changes and provide Tier 3 support for complex issues and escalations.
• Create and maintain documentation for system configurations, processes, procedures, incidents, maintenance activities, and system performance.
• Use ITSM tools to support ITIL practices including incident management, change management, problem management, asset management, and service requests.
• Engage in continuous improvement activities to enhance system performance and reliability and stay current with emerging technologies and best practices.

• Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. An equivalent combination of education, training, and directly related work experience may be considered.
• Ideally 4 - 8+ years of experience designing and managing technology infrastructure environments, cloud-based solutions, system assessments, and troubleshooting.
• Experience with Active Directory, Windows Server, Linux distributions, Microsoft Windows desktop operating systems, and desktop management systems.
• Proficiency with cloud platforms including AWS, Azure, Google Cloud Platform, and Microsoft 365.
• Knowledge of virtualization technologies such as VMware, Hyper-V, Nutanix, or Proxmox.
• Experience with Microsoft Exchange Online and on-premises environments.
• Experience with configuration management and patch management tools and proficiency in scripting with Power Shell, Bash, or Python.
• Experience with ITSM tools and knowledge of ITIL processes and best practices.
• Strong understanding of network and system security best practices.
• Excellent problem-solving and analytical skills, attention to detail, customer-service focus, and strong oral, written, and interpersonal communication skills.
• Ability to work independently and collaboratively as part of a team.

• Experience with AWS, Azure, Google Cloud Platform, Microsoft 365, VMware, Hyper-V, Nutanix, Proxmox, or related infrastructure technologies.
• Experience with databases and storage solutions, including SQL or No
  
  SQL environments.

• Experience with configuration management, patch management, and…