Specimen Processing Supervisor

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Job Description

Specimen Processing Supervisor – Tucker, GA - Monday-Friday 11:00pm-7:00am; flexibility required.

• Supervise functions within the Specimen Processing department, which may include Specimen Processing, Test in Question/Problem Resolution, Imaging/Microfilming.
• Oversee daily operations of Specimen Processing, all compliance training, training of personnel, and monitoring department quality and productivity.
• Maintain a safe, ergonomically sound, professional environment. Know and understand all functions of the department.
• Develop and implement Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines.
• Review the Specimen Processing SOP Manual biannually; identify the need for revisions and/or additional SOPs as indicated.
• Ensure feasible licensure requirements are met (as applicable) in coordination with QA and Medical Director’s offices.
• Ensure all documentation is complete and reviewed for internal and external inspections/audits.
• Ensure employees meet Compliance Guidelines and Competency Testing; provide adequate training and annual competency evaluation.
• Monitor incoming workflow from Logistics and adjust to ensure adequate specimen supply to technical departments.
• May supervise packing and shipping of specimens to other laboratories in accordance with IATA regulations.
• Monitor specimen integrity and manage special handling of Jeopardized, Hospital, and Vital specimens.
• Demonstrate leadership in employee relations, scheduling, onboarding, coaching, performance management, and team meetings.
• Foster a participative work environment and disseminate essential information to staff in a timely manner.
• Assist with time/attendance tracking, month-end reports, and department scheduling to ensure adequate coverage.
• Oversee and ensure adequate supply inventory; drive continuous process improvement and standardization initiatives.
• Participate in interviewing, selection, and hiring; coach, develop, supervise, and plan succession for staff.
• Monitor ongoing performance; administer corrective action and annual performance reviews.
• Assist in fiscal management, including cost containment, overtime management, and capital expenditure needs.
• Participate in Quest Management System (QMS) and Process Improvement Teams to meet business objectives; organize and lead projects with cross-functional groups.
• Meet deadlines and collaborate with technical departments to resolve problems while maintaining professional interactions with clients and staff.

• Internal candidates require a minimum of two years in a Group Leader/related role.

• 5 years experience in a laboratory;
  Medical or production background preferred.
• Previous people leadership experience preferred.

• Works in a biohazard environment, practicing good safety habits.
• Handles multiple tasks in a production environment.
• Requires mental alertness and high energy to perform job duties.

• PC skills, MS Office applications.
• Excellent leadership, organization, communication, and interpersonal skills; ability to interact effectively with internal and external customers.
• Monitor and provide a safe work environment; prepare incident reports and implement preventative measures.
• Professional conduct at all times; ability to adjust schedule to meet business needs, including extended hours.
• Knowledge of systems tools such as COGNOS, Oracle, EMPower, Kronos.

• Day 1 Medical, supplemental health, dental & vision for full-time employees who work 30+ hours
• Best-in-class well-being programs
• Blueprint for Wellness® — annual, no-cost health assessment program
• healthy
  
  MINDS mental health program
• Vacation and Health/Flex Time
• Holidays, MyDay off
• Fin Fit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance with buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

Quest Diagnostics honors service members and encourages veterans to apply. EOE statements apply as applicable.

Equal Opportunity

Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Employment type:

Full-time | Job function:
Health Care Provider | Industries:
Medical and Diagnostic Laboratories

Location:

Tucker, GA

Note:

This description reflects the current job, but details may change as Quest Diagnostics evolves.

Equal opportunity and non-discrimination statements apply to all applicants.