Development Operations Associate; Administrative Emphasis

Job Title: Development Operations Associate – Administrative Emphasis

Program: Development and Membership

Employment Type: Full-time

Reports to: Senior Development Operations Associate

Salary Range: $60,000 – $70,000

Location:
Hybrid, Tucson, AZ preferred

Job Classification: Development Associate

The Center for Biological Diversity, a national 501(c)(3) non-profit organization, believes the welfare of human beings is deeply linked to nature — to the existence of a vast diversity of wild animals, plants and people. Because diversity has intrinsic value, and because its loss impoverishes society, we work to secure a future for all species, great and small, hovering on the brink of extinction.

We do so through science, law, activism and creative media, with a focus on protecting the lands, waters and climate that humans, other species and all communities need to survive and thrive.

We want those who come after us to inherit a world where the wild is still alive.

This role requires a high level of accuracy, strong analytical skills, and the ability to work independently as well as part of a team and is willing to also provide administrative coverage for team member outages. The successful candidate will have experience with administrative support roles, data entry, and will be proficient in using various software tools and applications. This position reports to the Senior Development Operations Associate and works closely with Development Operations Director, the IT team and within the development team program areas including membership, donor relations, grants and others as necessary.

• Query data sources to extract and compile contact lists for member cultivation and stewardship outreach.
• Provide mail and email production support including proofreading copy and tests, mail merging, printing, sending, creating source codes in the CRM database, and tracking contact histories for highly personalized fundraising and stewardship communications going to funders by email and mail.
• Perform data entry and collection tasks related to member records, member activities and communications, and development team expense and supplies tracking.
• Update and distribute routine fundraising performance reports to enable analysis by team leaders.
• Ensure data integrity by executing regular quality control and data hygiene processes.
• Develop and refine systems and tools, often in collaboration with other departments, including IT, to improve operational efficiency and project management.
• Document processes and methodologies and provide cross training for other team members.
• Update fields and tables in CRM database to adapt to evolving tracking needs.
• Maintain the development team’s shared files by implementing and adhering to logical hierarchies, standardized file naming conventions, and regular archiving and purging according to the Center’s document retention best practices.
• Receive cross training to provide coverage for other data and administrative tasks.
• Participate in other fundraising and outreach activities as needed.
• Perform other job-related duties as assigned.

• Three to five years’ experience in similar administrative positions, preferably at a non-profit or in the field of fundraising/development, customer relations, marketing or communications.
• College degree or commensurate professional experience.
• Expert knowledge of the Microsoft Office suite, spreadsheets, mail merge functions.
• Experience with donor CRM databases required.
• Exceptional analytical skills, discretion and judgement.
• Exceptional attention to detail, organizational skills, time management and accuracy in completing complex tasks.
• Excellent verbal and written communication.
• Ability to retain high level of confidentiality.
• Ability to work 40+ hours per week.

• Experience with SQL
• Experience with Revolution Online.
• Familiarity with virtual meeting tools like Zoom or Microsoft Teams

This job is performed in an office environment and requires long hours at the computer. Typical working hours are Monday-Friday, 9-5. Some…