Court Case Management Specialist

Court Case Management Specialist

Requisition for two vacant Court Case Management Specialist positions within Pima County’s Consolidated Justice Court. The role supports Criminal, Civil, and Traffic case management teams.

Hiring Rate: $17.13 hourly.

Minimum Qualifications: High school diploma or equivalent and one year of customer service and/or office experience; or an equivalent combination of experience, training, and/or education approved by Human Resources.

Final date to receive applications: Applications received after December 22, 2025 may be reviewed at the discretion of the hiring authority. This position will remain open until filled. Applications will be screened as they are received.

Please upload a Resume and Cover Letter. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not submit a resume or write "see resume" on your application.

• Provide customer service in person, over the telephone, and by e‑mail, determining the nature of business, assisting the customer, and referring to the appropriate division or individual.
• Receive, process, monitor, and disseminate court documents according to rules, policies, procedures, and statutes ensuring accuracy.
• Receive and process payments per minimum accounting standards.
• Follow through on court order completion paperwork to ensure appropriate court timelines are followed.
• Enter case information into department databases; update case information; research case inquiries to include case information, status, and disposition.
• Scan court documents into the court’s case management system.
• Receive court documents; review, verify, and process documents; create case files.
• Process proofs, certificates, and registration from information received in person or via mail.
• Assist court customers with sensitive issues.
• Communicate case information effectively to partner agencies.
• May specialize in an assigned court services function such as the customer service window, information window, small claims, warrants, long forms, domestic violence, default, bonds, motions, garnishments, dispositions, dismissals, orders of protection, etc. (illustrative, not all-inclusive).

• Drop off and pick up paperwork for case files and interdepartmental mail.
• Operate office equipment such as photocopiers, desktop computers, facsimile machines, and scanners.
• Complete duties, special assignments, and projects as assigned.

• Knowledge of general office procedures and practices, including record keeping, filing, and typing.
• Knowledge of office equipment and software such as Microsoft Word, Outlook, and Excel.
• Knowledge of business English, grammar, punctuation, spelling, and a good mathematical aptitude.
• Skill to operate a computer to enter and retrieve information in a complex database.
• Good organization, time‑management, and problem‑solving skills.
• Ability to research facts, analyze, and identify resolutions to issues.
• Ability to work independently and under pressure.
• Ability to communicate effectively, both verbally and in writing, with a diverse group of people.

All positions require a satisfactory background investigation by law enforcement agencies due to the need for access to confidential or sensitive information. Preference may be given to applicants who are Spanish speakers.

A valid Arizona driver license is required at appointment if duties require court travel reimbursement. The successful applicant will be subject to a 39‑month Motor Vehicle Record review. Out‑of‑state applicants must supply a 39‑month Motor Vehicle record from their home state.

This job description may not be inclusive of all assigned duties and responsibilities. The court reserves the right to amend duties at any time.

Duties performed in an office environment with frequent data entry requiring repetitive hand/arm movements. Employees may sit, stand, or walk for long periods and lift material or equipment weighing up to twenty pounds.

We offer exceptional benefits:

• Retirement Plan
• Vacation, holidays, and sick leave
• 100% paid parental leave
• Employer‑paid short‑term disability
• Tuition reimbursement
• Health‑Wellness discount program
• Mental and behavioral health benefits
• Paid training with advancement opportunities
• Annual accrual of 56 hours of sick time; unused hours may be rolled over to vacation time.

Additional benefits are provided to eligible employees and include medical, dental, life insurance, flexible spending accounts, and paid vacation and sick leave. Some benefits require employee contributions in addition to employer contributions.

For a complete description of all offerings, please see the link provided by Pima County Benefits.

Entry level

Full‑time

Other