Customer Service Representative

Benefits:

• Competitive salary
• Employee discounts
• Free uniforms
• Training & development

Join Voda Cleaning & Restoration as a Customer Service Representative, where you'll be the first point of contact for our valued clients. Help us deliver exceptional restoration services in Tucson, AZ, while making a positive impact in our community.

• Respond promptly to customer inquiries via phone, email, and chat.
• Assist clients in scheduling appointments for restoration services.
• Provide accurate information about services, pricing, and procedures.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with restoration teams to ensure timely service delivery.
• Handle customer complaints with empathy and professionalism.
• Follow up on customer feedback to enhance service quality.
• Support marketing efforts by promoting our services and specials.

• High school diploma or equivalent; additional education is a plus.
• Proven experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Familiarity with CRM software is an advantage.
• Positive attitude and a passion for helping others.
• Must be able to work flexible hours, including evenings and weekends.

Voda Cleaning & Restoration has been serving Tucson for over a decade, providing top-notch restoration services that our customers trust. Our commitment to quality and customer satisfaction has earned us a stellar reputation, making us a great place for employees to grow and thrive in a supportive environment.