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Claims Care Center Associate — Customer Experience Pro

Job in Tucson, Pima County, Arizona, 85701, USA
Listing for: American Family Insurance Agency Staff
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 34000 - 44000 USD Yearly USD 34000.00 44000.00 YEAR
Job Description & How to Apply Below

American Family Insurance Agency Staff is seeking an Associate Claims Care Center Representative to manage customer interactions across phone and digital channels, handling new and existing claims with a focus on timely service. The role supports adjusting lines with low-complexity inventory and ensures accurate processing of payments.

Candidates should be able to work independently, apply coverage details, and coordinate with multiple business lines while maintaining a high standard of customer

We are seeking a motivated Claims Care Center Associate — Customer Experience Pro to join American Family Insurance Agency Staff in Phoenix, AZ, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Claims Care Center Associate — Customer Experience Pro role at American Family Insurance Agency Staff, based in Phoenix, AZ, United States.

Position Requirements
10+ Years work experience
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