Receptionist, Customer Service​/HelpDesk

Join our team as the first point of contact for our clients and patients. Veterinary Receptionists play a vital role in creating a welcoming experience while supporting a busy, multi-doctor veterinary practice through exceptional customer service and strong organizational skills.

• Answer phones, schedule appointments, and manage client communications
• Greet clients and provide a positive check-in and check-out experience
• Process invoices, collect payments, and balance daily transactions
• Maintain accurate medical records and client information
• Assist with appointment coordination, prescription requests, and client follow-up
• Communicate professionally with clients and team members
• Support daily hospital operations in a fast-paced environment
• Maintain an organized and welcoming reception area

• Minimum one year of veterinary receptionist experience required
• Strong customer service and communication skills
• Excellent organization, attention to detail, and multitasking abilities
• Ability to work efficiently in a team-oriented environment
• Self-motivated with a positive, professional attitude
• Knowledge of Impro Med software preferred

• Ability to sit, stand, walk, and perform administrative tasks throughout the day
• Ability to work efficiently in a fast-paced veterinary environment