Student Engagement Specialist

Student Engagement Specialist

The Student Engagement Specialist serves learners across Arizona Online, corporate partners, location‑based programs, and continuing and professional education including credit and non‑credit programs. The role conducts targeted outreach, facilitates individualized support, and responds to learner needs throughout the academic life cycle. Responsibilities include success coaching, financial aid support, and career development for current students.

Outstanding U of A benefits: health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

• Connect students to, or provide developmentally and situationally appropriate support services, and follow up on outcomes.
• Build strong, student‑centered relationships focused on student‑driven development and growth.
• Provide financial aid support by guiding students through funding opportunities and assisting with completion of requirements to support retention.
• Interpret and advise students on department, college, and university policies and procedures.
• Use data‑informed, proactive outreach to enhance the individualized student experience.
• Create continuous and systematic improvements to student support processes.
• Develop and implement student success and outreach plans.
• Utilize proactive strategies to re‑engage students who need additional support.

• Strong written and verbal communication skills.
• Demonstrated proactive abilities and problem‑solving skills.
• Ability to work effectively in a fast‑paced team environment.
• Skilled in managing competing priorities with strong attention to detail.

• Bachelor’s Degree required.
• One year of relevant Advising or Enrollment experience.

• Worked in a Student Support role in Higher Education.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Contact:
Jessica Salata | jessicadelfs