Beauty Services Manager

For over 40 years, Canyon Ranch has been a trailblazer in integrative wellness and hospitality. With iconic properties in Tucson and Lenox, and a new destination opening in Austin in the fall of 2026, we create life-changing experiences for guests through world-class service, innovative wellness programming, and extraordinary hospitality.

We are currently seeking a dynamic and experienced Beauty Services Manager to join our team and lead our talented group of 35-45 employees. The ideal candidate will possess a proven track record in managerial roles within the beauty or spa industry, demonstrating strong leadership skills and the ability to oversee a diverse team. As the Beauty Services Manager, you will be responsible for guiding and motivating our staff, ensuring exceptional service delivery, and maintaining a positive and collaborative work environment.

Previous experience in a managerial capacity, particularly in leading teams, is crucial for success in this role.

Responsibilities:

• The Beauty Services Manager is responsible for managing the efficiency and effectiveness of the Skincare and Salon Departments.
• Responsible for the selection, on-boarding, training/development and counseling of Skincare, Salon and Aesthetics department staff.
• Manages payroll and operating expense budget.
• Maintains daily awareness of spa revenue and uses this information to make expense decisions and recommendations.
• Ensures all guest requests are accommodated expediently and courteously.
• Creates monthly incentive programs with vendors to increase retail sales.
• Creates and facilitates monthly beauty events with vendors and staff.
• Develops guest lectures and specialty programming.
• Oversees retail sales and coaches and motivates staff to achieve their sales to service goals.

• High school diploma or equivalent required.
• 3-5 years of spa management experience in a resort, luxury hotel, or similar spa environment preferred.
• Valid driver's license with an acceptable driving record.
• CPR/First Aid certification required within 90 days of hire.
• Strong leadership skills with the ability to effectively coach, mentor, and hold team members accountable.
• Excellent customer service, communication, organizational, and time management skills.
• Strong computer proficiency and experience with scheduling or booking systems preferred.
• Energetic, enthusiastic, and highly service-oriented approach.
• Licensed Esthetician or Cosmetologist preferred.