Lead Navigator

Job Summary

A Lead Navigator is an individual in recovery from AOD use and/or GMH for at least one year, with a minimum of 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator’s primary role is working with individuals who Zahn are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator serves as the bridge for the patient, coordinating and monitoring RBHA and Non‑RBHA community‑based services and facilitating delivery of these services by supporting the individual.

The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and is responsible for conducting outreach, engagement, case management, and ongoing wrap‑around supportive services. The Lead Navigator mentors Navigator II staff to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered processes such as coordinated entry, housing referral, lease‑up, wrap‑around services, and discharge.

The Lead Navigator works as part of a multidisciplinary team, including Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads. The Lead Navigator serves as a nexus, coordinating care with community providers and stakeholders.

• High school diploma or GED required;
  Associate’s degree in a field related to behavioral health preferred.
• 1‑3 years of full‑time health‑care related work experience with exposure to both behavioral and medical crisis situations preferred.
• Equivalent combination of education and experience acceptable.
• Current Arizona Driver’s License.
• Clear 39‑month Motor Vehicle Record.
• Behavioral Health Technician (BHT) certification in accordance with A.A.C. R9‑10‑101.33 and CBI Clinical Policies and Procedures.
• Arizona Fingerprint Clearance card, site specific.

• Generous PTO accrual (5 weeks).
• Medical, Dental, Vision, Disability, Life, Supplemental plans.
• Hospital indemnity/critical illness coverage.
• Pet insurance.
• Dependent Care Savings and Health Care Savings plans.
• 401(k) with employer match – 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs, incentives, and more.

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency that offers residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services in Arizona. CBI is the premiere non‑profit, fully integrated provider of substance use and behavioral health programs in Arizona, using evidence‑based models to prevent, educate, and treat.

Entry level

Full‑time

Health Care Provider