Patient Services Representative PRN Nights

Patient Services Representative PRN NightsPRN needed for NIGHT!!! Must have availability to work weekends, holidays, flexible schedule. Minimum 1 year of experience as PSR.
** Ability to work independently.

The Patient Services Representative (PSR) plays a crucial role in the emergency center’s operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.

• High School Diploma or equivalent
• Minimum of 2 years of experience in a Patient Services Representative (PSR) role within a Hospital, ER, or Clinic
• Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred

• Greet patients and guests with a cheerful demeanor
• Determine necessary services and direct patients accordingly
• Collect demographic information and ensure proper signatures for billing accuracy
• Maintain logs of patient information and manage phone inquiries professionally
• Manage office supplies and maintain a clean and welcoming environment

• Collect payments via cash, checks, and credit card for co-pays and account balances
• Maintain an accurate financial ledger and perform daily reconciliation of patient accounts

• Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms

• Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center’s core values

• Attend monthly staff meetings and engage in performance improvement activities

• Assist management with additional tasks or projects as assigned Nonessential
  
  Job functions:
  • Support patient care areas by ensuring appropriate supplies are stocked
  • Assist with patient restraint procedures and documentation as needed
  • Attend scheduled meetings as required
  Job Competencies
  • Proficient in navigating and utilizing Electronic Medical Records (EMR)
  • Understanding and compliance with Hospital Policies and Procedures
  • Commitment to ongoing education and professional development
  Physical Requirements:
  • Constant:
    Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility
  • Frequent:
    Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance
  • Occasional:
    Climbing, Kneeling, Distinguishing colors
  • Rarely:
    Exposure to electric shock and confined spaces
  Work Environment:
  • OSHA Category I:
    Routine exposure to blood, bodily fluids, or other potentially infectious materials