General Manager

Join to apply for the General Manager role at Loews Hotels & Co
.

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

• ficWork with the Executive Committee including the Director of Rooms, Director of Food and Beverage, Director of Conference Services/Catering and Destination Services, Director of Human Resources, Director of Sales and Marketing, Director of Engineering, Controller, and the Executive Chef to develop annual goals and operational objecti
• vesWork with the hotel department managers and their department heads to establish goals and objectives that coordinate with the overall resort wide goals and objecti
• ves Coordinate the operations and activities of the above departments to ensure synergy within the resort to reach financial performance and guest satisfaction objecti
• ves Evaluate changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial retu
• rns Develop annual hotel operating budget with the involvement of Director of Operations, Controller, and Sales and Marketing Direc
• tor Monitor and maintain hotel financial performance within approved budgetary guideli
• nes Responsible for the profit performance of stated hotel departme
• nts Responsible for overall hotel guest satisfaction, setting goals to achieve specific objecti
• ves Responsible for overall resolution of guest problems or complai
• nts Develop annual capital expenditure pl
• ansWork closely with the Director of Operations and the Controller to achieve all support services and related go
• als Actively participate and promote staff involvement in community and service projects through Loews Good Neighbor prog
• ram Demonstrate and promote teamwork among all management and st
• aff Promote and ensure a clean and safe work environm
• ent Coordinate all hotel security efforts with the Security team to ensure the safety of all hotel guests and employ
• ees Coordinate all hotel emergency evacuation activities, directing the activities of the hotel Emergency Response T
• eam Other duties as assig

• tions
  
  Minimum five years experience as General Manager of a four-star/four-diamond city-center pro
• perty
  
  Bachelor degree in Hospitality Management or related
• field
  
  Progressive experience managing within a unionized labor enviro
• nment
  
  Excellent planning, organization, and guest services s
• kills
  
  Outstanding leadership and communication abil
• ities
  
  Proven track record in the hotel industry demonstrating achievement of outstanding profit and guest service related
• goals
  
  Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetit
• ively
  
  Able to work a flexible schedule, including weekends and hol

Executive

Full-time

General Business, Customer Service, and Management

Hotels and Motels

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