House Attendant

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).

Qualifications:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Valid driver license for the applicable State and an acceptable Motor Vehicle Record (property specific-driving).
• Ability to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well under stressful, high-pressure situations.
• Ability to maintain composure and objectivity under pressure.

Responsibilities:

• Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
• Clean and buff floors daily according to hotel standards.
• Shampoo carpets and furniture in public areas as needed.
• Clean public restrooms and ensure maintenance throughout the shift.
• Handle luggage assistance requests at check-in/out in a friendly and courteous manner.
• Practice safe work habits to ensure safety for guests, staff, and self.
• Manage Lost and Found items according to standards.
• Return all keys and assignment sheets at the end of each shift.
• Complete and submit daily assignment checklists to the supervisor.
• Perform other tasks as assigned by the supervisor or manager.