Executive Meeting Manager

The Executive Meeting Manager (EMM) is responsible for prospecting, soliciting, closing, detailing, and servicing meeting, group, wedding, and social event business while maximizing hotel revenues through strategic account management and operational coordination.

The Executive Meeting Manager will primarily focus on groups with 20 rooms or fewer on peak, along with corporate meetings, weddings, rehearsal dinners, wedding room blocks, social events, and other catering opportunities. This position manages assigned business throughout the sales and event planning process, ensuring all event details are accurately communicated to hotel departments and that each client receives exceptional service from initial inquiry through event completion.

Key Responsibilities

Sales, Prospecting & Account Management

• Solicit and maintain relationships with accounts within assigned market segments.
• Prospect, negotiate, close, and service meeting, group, wedding, and social event business.
• Actively solicit and book wedding business, including wedding receptions, ceremonies, rehearsal dinners, welcome receptions, farewell brunches, wedding room blocks, and related events.
• Develop relationships with local wedding planners, venues, photographers, florists, DJs, entertainment providers, and other wedding-industry partners to generate referrals and new business.
• Respond promptly to wedding inquiries and leads generated through the hotel website, Cvent, wedding platforms, referrals, social media, and other lead sources.
• Conduct hotel tours and site inspections for couples, wedding planners, corporate clients, and prospective event customers.
• Prepare customized wedding and event proposals, contracts, menus, room-block agreements, and other sales correspondence.
• Follow up consistently with prospective wedding clients to convert inquiries into definite bookings.
• Focus primarily on groups with 10 rooms or fewer on peak while maximizing opportunities for meeting room rental, catering, guest rooms, weddings, and social event revenue.
• Maintain an active sales solicitation program through prospecting, sales calls, networking, community involvement, bridal events, and client outreach.
• Meet or exceed assigned sales activity and revenue goals.
• Maintain pricing integrity while identifying opportunities to maximize revenue through upgraded accommodations, meeting space, food and beverage, wedding packages, and additional services.

Event Planning & BEO Detailing

• Manage and detail assigned groups, meetings, weddings, and social events from contract turnover through execution.
• Prepare, detail, distribute, and revise Banquet Event Orders (BEOs) for assigned meetings and events.
• Ensure BEOs accurately reflect all event requirements, including room setup, timelines, food and beverage selections, guarantees, audiovisual needs, décor, entertainment, vendor requirements, signage, billing instructions, and special requests.
• Coordinate detailed requirements for wedding ceremonies and receptions, including ceremony setup, cocktail hour, reception timeline, seating, meal service, cake cutting, first dance, speeches, entertainment, vendor access, and other contracted arrangements.
• Coordinate with wedding planners, couples, and vendors to ensure event expectations are clearly documented and communicated to hotel operations.
• Create and maintain event diagrams, floor plans, seating arrangements, and room setups as required.
• Obtain final guarantees, menu selections, timelines, rooming lists, billing information, and other required details by established deadlines.
• Review all BEOs for accuracy before distribution and make timely revisions when event details change.
• Communicate BEO changes immediately to all affected operational departments.

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