Community & Workforce Specialist II - Business Services

Job Title

Community & Workforce Development Specialist II

The Community & Workforce Development Specialist II participates in internal and external activities to market Pima County One-Stop Career Center program services. This is accomplished through participation in outreach opportunities, community partnerships, and direct support of specialized programs. Responsibilities include developing productive relationships to foster participation with employers and job seekers to engage in workforce development programs.

Community & Workforce Development Department works with vulnerable populations and minors. A Level one Fingerprint Clearance Card, a Criminal History Self Disclosure Affidavit, and a Central Registry background check are requirements for employment.

Essential Functions:

• Participates in the day-to-day operational and support activities of a specialized, complex functional program or work unit within the Community & Workforce Development Department;
• Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person, including collaboration with other agencies and organizations to maximize resources and services;
• Assesses the needs of community members and provides guidance on appropriate resources based on individual needs;
• Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance;
• Represents the program or work unit at community events and in meetings with County personnel and/or community partners;
• Provides administrative and other support essential to the completion of program or work unit objectives, including mentoring and leading staff and volunteers in specialized program activities;
• Provides input to management in the development of program goals and objectives;
• Manages and maintains accurate records of program participants and their progress;
• Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.

Associates degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment AND one year of professional experience in health, customer service, human services, or a closely related field.

OR:

One year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position, as determined by the department head at the time of recruitment.

(Relevant experience and/or education from an accredited college or university may be substituted.)

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications:

• Minimum one (1) year experience working with Workforce Innovation & Opportunity Act (WIOA) programs.
• Minimum one (1) year experience in business outreach activities, including assistance with employer recruitment needs.
• Minimum one (1) year experience coordinating employer-related specialized workforce development programs.
• Minimum one (1) year experience organizing and presenting workforce development programs specific to adult, youth, and dislocated workers to businesses, community agencies, and business organizations.
• Minimum one (1) year experience providing guidance to job seekers for employability skills and resume writing.

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources.

Additional assessments/testing may be required as part of the selection process.

Licenses and Certificates:
Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to…