Network Infrastructure Support Engineer Tucson AZ
Listed on 2025-11-26
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IT/Tech
IT Support, Systems Administrator, Network Administrator
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Donation matching
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Position: Network Infrastructure Support Engineer
In Tegri Logic Corp. is a fast-growing IT Services company based in Tucson, AZ providing IT services to clients across 10 states. Our primary focus is in the healthcare industry where we provide everything from general help desk support to EMR Implementation and Network Design and Setup.
We are looking for a Network Infrastructure Support Specialist who is at an expert level with supporting Windows-based workstations, printers, and servers. This includes management of Active Directory at an enterprise level over users and computers in a Microsoft Domain. Additionally, DHCP and DNS configuration and maintenance is an integral part of this position. A strong candidate will have several years of experience managing servers and related support equipment, as well as familiarity with configuring networking equipment including routers, firewalls, and switches.
Best practices for an appropriate level of security for these devices and efficient setup of VLANs are also essential. These duties account for close to 70% of effort in a typical workday. If you are passionate about helping others and learning new things and have a strong desire to advance your career, this is the opportunity for you!
Our core principles as an organization motivate us to seek candidates with a history of:
- Providing phenomenal service to customers
- Passion for learning new technology
- Ability to communicate effectively with both technical and non-technical customers
- Self-driven with high levels of personal responsibility and accountability
- Ability to keep cool and collected when dealing with critical issues
- High sense of urgency
- Outstanding problem solving and critical thinking skills
- Excellent interpersonal, written, and oral communication skills
- Typing speed of at least 40 to 50 words per minute
More Specific
Qualifications:
- 5+ years' experience configuring and repairing Microsoft Windows-based computers including:
- Windows Desktop Operating Systems from Windows 7 to most current version
- Windows Server Operating Systems from Windows Server 2012 to most current version
- Office versions from Office 2010 to most current version
- Network and local printing
- Imaging and maintaining base images
- 3+ years’ experience with Microsoft Active Directory Users & Computers including:
- Creation/implementation of Group Policy Objects (GPO) as part of automating configuration tasks for clients
- DHCP and DNS configuration
- 2+ years’ experience with using Power Shell to:
- Conduct changes en masse throughout a network
- Configure specific items on a workstation
- 2+ years with configuring and deploying networking equipment including:
- Routers, Firewalls, Switches
Additional Desired
Qualifications:
- A+ Technical Certification or equivalent experience
- Network equipment configuration of Cisco, Sonic Wall, Sophos, Ubiquiti, and Ruckus
- Experience with configuration/administration of Voice over IP (VoIP) and Facsimile over IP (FoIP)
- Experience with configuration and administration of Electronic Medical Record (EMR) and Practice Management (PM) systems for healthcare clients
Responsibilities:
- Provide remote and on-site technical support for our clients
- Network printer troubleshooting and configuration
- Configure Windows-based computers from a systems administrator perspective including workstation image management and Active Directory tools management
- Configure, troubleshoot, and resolve networking hardware and software issues
- Utilize Power Shell for automation and configuration changes en masse
- Complete documentation in our ticketing system in the required timeframe, including accurate time spent on resolving client issues
- Serve as primary contact for 3rd party vendors
- Maintain a high level of customer satisfaction
- Adhere to quality standards set by the company
- Represent the company in a professional and ethical manner
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