Project Deployment Engineer

Project Deployment Engineer

Join Komatsu and Be Part of Something Big!

Komatsu is the global leader in mine management technology. Our innovative solutions power mining operations worldwide, driving efficiency, safety, and sustainability. We are more than a company— we are a community of passionate, creative professionals striving to revolutionize the mining industry.

• Collaborate with project managers, key account managers, and customer stakeholders to define scope and support pre-sales activities when required
• Conduct comprehensive site assessments to evaluate infrastructure, fleet compatibility, and network readiness.
• Develop detailed deployment strategies including software/IT requirements, logistics coordination, and risk mitigation
• Ensure all site access, qualifications, and certifications are current and maintained

• Execute deployments through installation and configuration of Komatsu's technology suite (Dispatch, Provision, Mine Care, Argus, Pegasys, Mine 4D, Mine Platform, etc.)
• Complete system upgrades with customers, including gap analysis, functionality testing, and validation.
• Lead User Acceptance Testing (UAT) and ensure systems meet operational requirements
• Troubleshoot networks, wireless communications, and Komatsu applications using SQL, Forms, and Unix/Linux Shell scripting
• Assist with the installation and configuration of Komatsu's Mine Platform solution, including both hardware and software components
• Support regional training teams in delivering technical training to operators, maintenance personnel, and IT staff
• Provide site-specific documentation (SOPs, troubleshooting guides)
• Participate in change management and adoption strategies to ensure successful transition to operational use
• Demonstrate successful handover of projects to the Support team, ensuring system stability and customer readiness

• Deliver on-site and remote support during stabilization phases
• Monitor system performance and address technical issues promptly
• Collaborate with engineering and support teams to resolve complex challenges
• Assist software support teams with ticket triage, documentation updates, and system monitoring during low deployment activity periods

• Collect and analyze feedback from site teams to improve deployment methodologies and inform product enhancements
• Identify opportunities for system optimization and additional value delivery
• Contribute to internal knowledge bases, deployment playbooks, and best practices
• Collaborate across business units to achieve goals, maintaining compliance with corporate project processes, safety policies, and customer site requirements

• 3+ years' experience in IT, engineering, or application support.
• Intermediate computer skills with knowledge of SQL scripting languages, and Komatsu products or similar applications.
• Strong technical acumen in mining technology systems, infrastructure, and operations.
• Excellent communication, stakeholder engagement, and problem‑solving skills.
• Proven ability to manage complex deployments in dynamic environments.
• Commitment to continuous learning and process improvement.

• Bachelor's degree in computer science, IT, or related discipline preferred
• Proven experience deploying Komatsu or comparable mining technology solutions.
• Direct experience working in or supporting the mining industry.
• Familiarity with project management methodologies and best practices.
• Experience working with Linux, Docker, and Kubernetes
• Fluency in Spanish or additional languages for multilingual environments.

At Komatsu, your base pay is one part of your total compensation package. This role pays $NA. The actual offer will consider a wide range of factors, including experience and location.

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our…