Solutions Architect Team Lead

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – tering healthier communities.

As the Professional Services Consultant Lead - Solution Architects
, you will oversee the Solutions Architecture domain, drive technical excellence, and collaborate with internal and external stakeholders to deliver scalable, high-quality solutions that meet customer and business needs. This role specifically focuses on Laboratory Information Management Systems (LIMS), ensuring robust architecture and integration strategies that support laboratory operations and compliance requirements.

• Lead and mentor the Solutions Architect team, promoting skill development and consistent delivery standards.
• Manage team resources, workload balancing, performance reviews, and recruitment.
• Coordinate training and ensure standardised deployment practices.
• Authorise timesheets, leave, and expenses.

• Analyse client workflows and design tailored solutions aligned with Clinisys product capabilities.
• Oversee solution build, testing, validation, and transition to service.
• Maintain quality assurance throughout the deployment lifecycle.
• Collaborate with the Product team to align solutions with roadmap and future enhancements.

• Serve as a key point of contact for customers, providing expert guidance and support.
• Deliver training, demos, and presentations to clients and internal teams.
• Promote long‑term customer relationships and support strategic growth initiatives.

• Coordinate with the Principal Solution Architect in managing the Master Build.
• Lead domain‑level reviews of product enhancements, defects, and specifications.
• Contribute to delivery methodology improvements (templates, CAB process, workflows).
• Support service escalations, product support, and user groups.

• Drive team KPIs including utilisation, project delivery metrics, and resource efficiency.
• Champion Clinisys values:
  Simplicity, Promises, Customers, and Teamwork.
• Stay informed on industry regulations, technologies, and best practices.

• Proven experience leading technical teams.
• Strong communication and stakeholder management skills.
• Strategic thinking with the ability to influence across projects and departments.
• Deep understanding of Clinisys product suite (5+ years desirable).
• Experience in healthcare integration (HL7, FHIR), cloud platforms (Azure), and resilient infrastructure.
• Hands‑on experience with:
• Web services
• Oracle scripting
• Business Objects (queries and data modelling)
• Healthcare messaging and analyser data managers

• Experience in UK/Ireland health sectors.
• Background in project management environments.
• Commercial awareness of project accounting and solution sales.

• Bachelor’s degree or equivalent experience.
• Full UK driving licence.
• Willingness to travel to client sites as needed.

As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.