Site Reliability​/Gitops Engineer

Join to apply for the Site Reliability / Gitops Engineer role at Canonical
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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration, with over 1200 employees in more than 75 countries, and operates profitably and sustainably.

The IS team at Canonical supports and maintains all of the company’s IT production services, running services used by more than 60 million Ubuntu users. As a Site Reliability / Gitops Engineer you will drive operations automation to the next level, both in our private clouds and public clouds, using open‑source infrastructure‑as‑code tools, CI/CD pipelines, and Canonical’s leading automation products. You will also provide feedback on Canonical products and open‑source technologies through bug reports, pull requests, and design collaboration.

This role is available remotely in any time zone.

• Apply your experience of IaC to develop and improve infrastructure as code practices within IS, constantly increasing automation.
• Automate software operations for re‑usability and consistency across private and public clouds, considering distributed systems complexities.
• Develop new features and enhance the resilience and scalability of Canonical’s cloud and container portfolio.
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up and maintain observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting.
• Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Receive uninterrupted development time to focus on large projects and automate manual tasks.
• Share experience, know‑how, and best practices with other team members in design sessions, mentorship, and collaborative work.
• Carry final responsibility for time‑critical escalations.

• Deep experience in defining operations in code, using version control, peer review, and CI/CD to roll out changes to applications and infrastructure.
• Strong modern engineering background (peer review, unit testing, SCM, CI/CD, Agile).
• Python software development experience on large projects.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various forms of Linux storage, from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor’s degree or greater, preferably in computer science or a related engineering field.
• Clear and effective communication in English over email, chat, video, voice calls, and in‑person.
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate.
• Willingness to be flexible and learn new things quickly.
• Inspired by the needs of fast‑changing environments.
• Happy to work within distributed teams.
• Passionate and familiar with open‑source, especially Ubuntu or Debian.

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. Canonical recruits globally and sets a very high standard for people who join. Most colleagues have worked from home since our inception in 2004, and working here is a step into the future that will challenge you to think differently, work smarter, learn new skills, and raise your game.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.