Salesforce Administrator

The University of Arizona’s University Information Technology Services (UITS) invites applications for a Salesforce Administrator who is energized by problem-solving, collaboration, and building high-quality solutions. This role supports the University’s enterprise Salesforce CRM (Trellis) and works closely with fellow administrators, developers, engineers, architects, and product owners across multiple layers of the platform.

We are seeking individuals who enjoy analyzing business needs and helping design technical solutions using Salesforce tools and features. The role provides opportunities to learn new capabilities—including emerging AI-enabled platform features—and contribute to an evolving CRM ecosystem that supports academic and administrative units across campus.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please .

• Configure, develop, and maintain
  
  Salesforce solutions and related systems to meet business needs.
• Support existing Salesforce features and troubleshoot issues as part of daily operations.
• Collaborate with developers,engineers, and other technical partners across multiple layers of the technology stack.
• Participate in Agile ceremonies and contribute to iterative planning, refinement, and delivery.
• Test new and existing products;assist with environment management and release activities.
• Contribute to documentation,analysis, and design discussions that improve solution quality and user experience.

• Abilityto work independently and collaboratively as part of a team.
• Abilityto communicate clearly in both verbal and written formats.
• Strong analytical, inductive reasoning, and problem-solving skills.
• Abilityto manage multiple concurrent tasks and prioritize effectively.
• Skillin configuring and maintaining application systems and supporting technologies.
• Interest and aptitude for learning new tools, including emerging AI-assisted functionality and light development workflows.
• Abilityto communicate technical and business contexts with users of varying levels of technical expertise.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor’s degree.
• 3 years of relevant work experience.

Or

• Equivalent combination of education and work experience.

(none)

FLSA Exempt

Full Time/Part Time Full Time

Number of Hours Worked per Week 40

Job FTE 1.0

Work Calendar Fiscal

Job Category Information Technology

Benefits Eligible Yes - Full Benefits

Rate of Pay $65,687 - $85,393

Compensation Type salary at 1.0 full-time equivalency (FTE)

Grade 9

Compensation Guidance The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level PC2

Job Family Applications Development

Job Function Information Technology

Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Number…