IT Network Field Engineer

The Network Field Engineer will play a pivotal role in the IT Department, showcasing expertise in technology while contributing to staff development and strategic technology planning.

The client is only open to current US Citizens or Permanent Residents. No current or future sponsorship will be provided.

ESSENTIAL FUNCTIONS

• Technical Administration
  :
  Manage technology networking infrastructure through various channels (ticketing system, email, phone, or in-person) with minimal supervision.
• Technical Support
  :
  Lead the local IT team in troubleshooting complex Networking and Firewall hardware, software, and connectivity issues across US and Corporate sites.
• Collaborative Work
  :
  Work closely with other technology departments to align vision, direction, and execute joint projects.
• Documentation and Reporting
  :
  Regularly produce professional reports, instructional documentation, manage department projects, and contribute to technology standards/procedures.

ADDITIONAL DUTIES

• Process Improvement: Contribute to departmental audits and continuously improve operational processes.
• On-Call Support: Be available for Severity 1 and 2 incidents across multiple locations or areas.
• Off-Hours Availability for Scheduled Tasks: Be accessible for programmed activities conducted outside of standard office hours to minimize disruptions.
• Strategic Contribution: Assist technology management in defining strategy, direction, and cross-departmental initiatives to achieve company objectives.

RESPONSIBILITIES

The network engineer is responsible for:

• Maintaining a secure, stable, and segregated network environment for Information systems (Servers, PCs, Business Wireless) as well as operational technology systems.
• Designing and implementing new network changes including LAN and VLAN routing, switching, and physical infrastructure.
• Maintaining network documentation including maps, asset inventory, and standards.
• Ensuring adherence to best practices for network design and security.
• Approving network change control requests submitted by other engineers and other stakeholders.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Technical Expertise:

Design, configure, troubleshoot, and provide direction in various technologies including:

• Network protocols (TCP/IP, VLAN, VPN, etc.)
• Security principles and tools (Firewalls, SSL certs, LDAP, etc.)
• Familiarity with Virtualization environments (VMWare, HA, vSphere, etc.)
• Familiarity with Storage solutions (SAN, NAS, iSCSI, etc.)
• Monitoring tools (Wireshark, Solarwinds, OPManager, etc.)
• Familiarity with Scripting and automation (Powershell, RPA, etc.)
• Robust understanding of OSI and TCP/IP stack.
• 11 Wireless Networking (b/g/n/ac/ax).
• Experience with Cisco Catalyst, ASA, NGFW platforms.
• Firewalls (Palo Alto, Fortinet, Cisco ASA), and SDWAN principles.
• Solid understanding of static routing, OSPF, BGP.
• Link aggregation, tunneling protocols, and VPN.
• Familiarity with Purdue model of network segregation, CPWE and OSI Network model
• Proficiency with mapping tools such as AutoCAD, Eka Hau, MS Visio, Lucid Chart.

Desirably Additional
Support

Skills:

Troubleshoot and support a range of technologies including Windows server roles, Microsoft technologies, Apple iOS, disaster recovery, and backup processes.

Bonus Knowledge:

• Industry Standard networking certifications (Cisco, Palo Alto, Aruba, Arista, etc.).
• Cybersecurity best practices (SANS critical controls, CPWE, NIST standards, etc.).
• Active Directory and Power Shell.
• Virtual storage solutions (VXRail, VMWare, etc.).
• Python, git, and other scripting tools.
• Experience with SAN and WAN configuration.
• Experience in mining or industrial work environments.
• Experience with industrial networking protocols (profinet, modbus, etc.).
• Knowledge of LTE technologies and principles.

REQUIRED EDUCATION AND EXPERIENCE

• High school diploma or GED
• Bachelor's degree or equivalent experience
• Certifications in focus areas or equivalent experience
• 5 years' experience in relevant technologies
• Client is only open to current US Citizens or Permanent Residents. No current or future sponsorship will be provided.