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HelpDesk/Support Technical Support

Tier 1 Software Customer Success Pro

Job in Tucson, Pima County, Arizona, 85718, USA
Listing for: Next Step Systems LTD
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 USD Yearly USD 80000.00 YEAR
Job Description & How to Apply Below
A software solutions company based in Tucson, AZ is seeking a Tier 1 Software Customer Success Specialist. This role emphasizes excellent customer service alongside technical expertise. Responsibilities include working on a ticketing system, providing training solutions, and performing root-cause analyses on issues. Candidates should have experience in technical support, knowledge of ticketing systems like Jira and Zendesk, and possess strong communication skills.

Benefits include medical insurance and a retirement plan, with a salary starting at $80K DOE.
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