Field Service Technician

Immediate need for a talented Field Service Technician. This is a 03 months contract opportunity with long-term potential and is located in Tucson, AZ(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job
-96189

Pay Range: $18 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Schedule:
  Monday–Friday, 9:00 AM – 6:00 PM (Rotating On-Call)
• Travel:
  Extensive driving between assigned client locations; mileage is fully reimbursed.
• What radius range should candidates be located from the job location? Tucson Metro area and in some cases Phoenix when needed
• Provide on-site technical support for:
• Network and wireless infrastructure
• Access points
• Computers and POS systems
• Kitchen display systems and digital boards
• Perform hardware and software diagnostics, break-fix support, and IMAC (Install, Move, Add, Change) tasks
• Support IT needs across various client environments (restaurants, retail stores, banks, etc.)
• Ensure SLA compliance and maintain accurate, detailed ticket updates in the ticketing system
• Plan and manage efficient daily travel routes
• Adapt quickly to changing schedules and service priorities
• Deliver excellent customer service with clear and professional communication
• Complete administrative and training tasks remotely as required

Key Requirements and Technology Experience:

• 2–5 years of IT or field service experience preferred
  (Training provided for qualified candidates with less experience)
• Strong hands-on hardware repair experience (PCs, printers, POS systems)
• Experience with break-fix troubleshooting and ticketing systems
• Basic networking knowledge (wired and wireless)
• Strong communication, problem-solving, and customer service skills
• CompTIA A certification (preferred, not required)
• Experience or certification in laser printer, plotter, or formatter hardware repair
• Experience supporting OEM systems such as Dell, HP, and Lenovo
• Ability to complete required technical training and certification upon hire

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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