Field Service Technician

Our client is looking for a Field Service Technician for a 2-month contract in Tucson, AZ 85757. Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 months

• 2–5 years of relevant IT or field service experience preferred (training provided for qualified candidates with less experience).
• Strong hands‑on hardware repair experience (printers, PCs, POS systems).
• Familiarity with ticketing systems and break‑fix troubleshooting.
• Basic networking knowledge (wired/wireless).
• Excellent communication, problem‑solving, and customer service skills.

• CompTIA A+ certification (preferred).
• Experience or certification with Laser printer, Plotter, Formatter HW repair a plus.
• Experience with OEM PCs/Dell, HP, and Lenovo is highly desirable.
• Successfully complete and pass technical training and certification upon hire to support the accounts.

• Provide on‑site technical support for network and wireless infrastructure, access points, computers, kitchen display systems, and digital boards.
• Perform hardware and software diagnostics, break‑fix, and IMAC (Install, Move, Add, Change) work to minimize downtime.
• Support general IT needs across multiple clients and locations (restaurants, retailers, banks, etc.).
• Maintain compliance with client SLAs and ensure timely and detailed ticket updates using a ticketing system.
• Plan efficient daily routes and adapt quickly to changing schedules or priorities.
• Provide outstanding customer service and professional communication with staff and management.
• Perform administrative and training tasks remotely as needed.