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IT Service Delivery Lead: Incident Release

Job in Tucson, Pima County, Arizona, 85701, USA
Listing for: Kapitus
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Project Manager, Change Management, IT Consultant, IT Infrastructure
Salary/Wage Range or Industry Benchmark: 118000 - 189000 USD Yearly USD 118000.00 189000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Delivery Lead: Incident, Change & Release

Kapitus is seeking a Service Manager to oversee Incident, Change, and Release Management, coordinating across Infra, Dev Ops, Security, and Engineering to ensure stable IT operations. You will own the CMDB and drive continuous process improvements while reporting to executives on service quality and metrics.

The role requires 8–10+ years in ITSM, strong ITIL knowledge, and hands-on experience with Service Now/Jira Service Management, AWS, and CI/CD.

For the IT Service Delivery Lead:
Incident, Change & Release position at Kapitus, we are reviewing applications now.

The IT Service Delivery Lead:
Incident, Change & Release role at Kapitus is now open for applications in Mesa, AZ, United States.

Join us at Kapitus as our next IT Service Delivery Lead:
Incident, Change & Release in Mesa, AZ, United States.

We are currently recruiting a IT Service Delivery Lead:
Incident, Change & Release for our team in Mesa, AZ, United States.

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