General Manager

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Grounded in our Purpose to “care for People so they can be their Best,” a Hyatt General Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities. With passion, care, and a strong work ethic, Hyatt General Managers actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.

Hyatt Centric General Managers are the embodiment of the Hyatt Centric brand experience and culture as it relates to customers,, colleagues and owners.

• Oversee the overall strategy, performance and profitability of the property, ensuring it is operating with excellence
• Align with Hyatt’s core values to maximize revenue and profit opportunities and ensure the efficient and effective management of the property asset
• With integrity and in alignment to develop talents, lead a diverse team to build the trust of others in all interactions and cultivate a positive guest and colleague experience
• Continuously find ways to improve all areas of the property and remain flexible in rapidly changing environments
• Bring Hyatt’s values to life by demonstrating excellence in all aspects of the guest experience and overall performance of the hotel

• Degree in Hotel Management or Business School
• Experience in a similar property as Hyatt Centric Murano
• Understanding of the Italian and European landscapes
• Fluent in English, intermediate Italian can be considered
• Ability to manage high-profile guests, and multicultural teams
• Strong network in the travel industry
• Upscale operational management & strategical mind set