Director, Regional, Ambulatory Oncology Quality

Position: Director, Regional, Ambulatory, & Oncology Quality
SUMMARY:

The Director, Regional, Ambulatory & Oncology Quality provides strategic and operational leadership for clinical quality and performance improvement across regional ambulatory clinics, cancer center services, infusion settings, hospital outpatient departments and TMCH One. The Director translates system quality priorities into entity-level measures, improvement plans, and governance processes while maintaining alignment with enterprise standards and the distinct needs of each care setting.

This leader serves as the primary quality partner to regional, ambulatory, and oncology executives, medical leaders, nursing leaders, and operational teams. The Director identifies performance variation, builds local improvement capability, coordinates specialized quality support, and ensures that material quality gaps, progress, and recommendations are communicated through system governance.

ESSENTIAL FUNCTIONS:

PORTFOLIO QUALITY STRATEGY:
· Translate system quality goals into portfolio priorities, entity-level measures, and focused improvement work.
· Develop and execute an annual regional, ambulatory, and oncology quality plan aligned with enterprise strategy.
· Advise entity leaders on performance risks, improvement opportunities, resource needs, and escalation requirements.
· Balance standardized system expectations with the operational and clinical needs of diverse care settings.

REGIONAL AND RURAL HOSPITAL OUTPATIENT QUALITY:
· Provide quality leadership and consultation to regional and rural hospital leaders.
· Establish consistent quality review, reporting, escalation, and improvement practices across regional entities.
· Identify variation in outcomes or processes and coordinate focused response plans with accountable local leaders.
· Support the spread of effective practices while recognizing local staffing, access, and infrastructure considerations.

AMBULATORY QUALITY:
· Lead clinical quality strategy and performance improvement across clinics and other ambulatory care settings.
· Partner with physician and operational leaders to strengthen reliable care processes, measure performance, and follow up.
· Develop governance and reporting processes appropriate for ambulatory services.
· Coordinate improvement initiatives that span specialty, primary care, procedural, and other outpatient settings.

ONCOLOGY AND INFUSION QUALITY:
· Provide quality leadership for cancer clinics, oncology programs, and infusion services.
· Partner with oncology medical, nursing, pharmacy, and operational leaders to identify priorities and monitor quality outcomes.
· Support reliable, evidence-based care processes and focused improvement across the oncology continuum.
· Coordinate oncology quality reporting, improvement work, and escalation through appropriate entity and system governance.

QUALITY GOVERNANCE AND ACCOUNTABILITY:
· Chair or lead designated regional, ambulatory, and oncology quality governance forums.
· Review quality dashboards by exception and require response plans for material off-target performance.
· Assign accountable owners, due dates, measures, and sustainment checks within delegated authority.
· Escalate unresolved material quality issues and recommendations to system quality governance.
· Submit standardized quality and improvement reports to the System Quality Leadership Committee and other designated bodies.

PERFORMANCE IMPROVEMENT:
· Maintain a focused portfolio of improvement initiatives aligned with system and entity goals.
· Ensure project charters include clear aims, outcome and process measures, accountable owners, interventions, and sustainment plans.
· Coach leaders and teams in problem definition, root-cause assessment, testing of change, implementation, and outcome validation.
· Remove local…