Head of Customer Care & Training
Listed on 2026-10-20
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Management
Client Relationship Management
Cable One, Inc. is seeking a senior-level leader to oversee all daily functions of our Business Care Specialists. You will manage calls, chat, billing issues, and customer inquiries while ensuring white glove service.
The role drives associate engagement and builds a robust coaching and training program aligned with business goals. You will partner with Marketing, Billing, Operations, and Cash Management to advance projects, monitor performance metrics, and continually improve processes for
The Head of Customer Care & Training position in the Management & Operations, Sales field is open for applications.
We are currently recruiting a Head of Customer Care & Training for our team in Phoenix, AZ, United States.
This is a genuine opening to take on the Head of Customer Care & Training role at Cable One, Inc.
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