Animal Care - Intake Technician

Animal Care - Intake Technician

Department:
Pima Animal Care Center

Job Classification: 5931 – Animal Care Technician I

Hiring Pay: $18.24 per hour

Classification:
Classified, Salary Grade: 3

Open until filled. First review of applications will be on 1/16/2025.

The Intake Technician provides frontline customer support for community members bringing in stray or owned animals to the shelter. Responsibilities include microchipping, vaccinating, and assessing all incoming dogs and cats, providing daily care, feeding, and maintenance, cleaning enclosures, monitoring behavior and health, and supporting adoption processes.

• Provides humane care and safe handling for a variety of animals, monitoring behavior and health.
• Works outdoors in all weather conditions, safely handling live animals, including those that may be injured, frightened, or offensive.
• Demonstrates excellent customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions regarding intakes, outcomes, redemptions, and animal care in adherence to PACC policies.
• Handles animals for behavioral assessments and playgroups, identifying placement or behavior concerns, and participates in decisions regarding outcomes, including euthanasia.
• Accurately organizes and documents information on animal behavior, history, medical records, and outcomes, utilizing shelter software and other systems for recordkeeping, communication, and scheduling.
• Administers vaccinations and medications under veterinary guidance, assessing animals for signs of illness or injury and documenting and communicating health concerns.
• Facilitates adoption and foster processes by assisting with enrichment, behavioral evaluations, animal meet‑and‑greets, matchmaking and note reviews.
• Supports intake and admissions by providing correct intake pathways, checking animals for health concerns, identifying ages/breeds, and finding kennel placements.
• Maintains a clean and sanitary facility, including kennels, work spaces, public lobbies, and treatment spaces.
• Frequently lifts and carries heavy objects, bends, stoops, reaches, and performs other physical tasks as required.
• Safeguards and accounts for scheduled drugs and funds received for PACC services.
• Operates County-owned vehicles to transport animals and supplies.

• High school diploma or General Education Development (GED) certificate.
• Relevant experience from an accredited college or university may be substituted.

• Bilingual (English/Spanish).
• Minimum one (1) year experience working in a customer service role.
• Minimum one (1) month experience working or volunteering with dogs.
• Minimum one (1) year working in an animal care setting.

Must be able to work evenings, weekends, and rotating shifts.

Entry level

Full‑time

Other

Wellness and Fitness Services