Management Analyst II Job Tucson area,Arizona USA,Research/Development

Posting Close Date

Applicants must submit their completed application by 01-11-2026 at 11:59 p.m. MST.

Application and Special Instructions

As part of the online application process, all applicants are required to submit both an updated resume and cover letter at the time of application. Resumes and cover letters received after the Final date to receive applications will not be considered.

Applications received that do not contain a resume and a cover letter with responses to the required questions listed below will be considered incomplete and will not be considered further in this recruitment process.

In your cover letter, please ensure to include responses to the following:

Provide a summary of your experience with Customer Information Systems (CIS) and Advance Metering Infrastructure (AMI) systems. Include the name of the employer(s) where you gained this experience, your job title, and dates of employment.

Describe your experience in high‑level leadership collaboration. Include the name of the employer(s) where you gained this experience, your job title, and dates of employment.

Provide a summary of your experience in forecasting and analyzing data. Include the name of the employer(s) where you gained this experience, your job title, and dates of employment.

Provide a summary of your experience implementing process improvement initiatives. Include the name of the employer(s) where you gained this experience, your job title, and dates of employment.

Detail your experience providing analytical support in a government or public agency setting. Include the name of the employer(s) where you gained this experience, your job title, and dates of employment.

Describe your skills and experience with Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, data analysis, and reporting). Include the name of the employer(s) where you gained this experience, your job title, and dates of employment.

Do you possess a valid and unrestricted driver’s license? Do you have at least two (2) years of driving experience? Have you had a DUI in the past two (2) years?

If you possess any of the preferred qualifications listed above, and wish to receive consideration for the experience the information must be verifiable in your resume and cover letter.

WHAT HAPPENS NEXT: The highest scoring applicants who meet the minimum qualifications will be invited to participate in a testing process which will consist of two components:

Data Analysis Practical Exercise (to be completed before interview)

Power Point Presentation & Interview

Applicants will be scored on their ability to analyze utility work order data, identify trends, present findings clearly, and demonstrate analytical thinking.

NOTE:

Qualified applicants will receive the Data Analysis Practical Exercise materials by 5:00 p.m. (Arizona time) on Friday, January 16, 2026.

SAVE THE DATE:
The presentation and interview will be held January 21, 2026, and January 22, 2026, as needed.

Recruiter contact information

Questions? Please contact Roxie Escarcega arcega or .

ABOUT THIS JOB

The Management Analyst II position in the City of Tucson’s Water Department supports the Customer Service Division with critical data management and further supports the successful execution of ongoing high‑priority initiatives. This position serves as a pivotal role in data analysis of existing processes and systems while focusing on identifying insufficiencies and serves as a liaison for the division in analytical analysis.

Work is performed under the supervision of the Water Administrator. This position does not supervise.

Essential duties

Conduct research, gather data, and perform analytical studies on departmental programs, policies, and operations; identify inefficiencies, recommend process changes, and contribute to implementation research and development.
Prepare analytical reports, presentations, charts, summaries, and other written materials that clearly communicate findings and support management decision‑making.
Support special projects, including conducting in‑depth data analysis, collaborating across divisions, and assisting with new program or system implementations.
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