Banquet Servers

Banquet Servers role at Legends Global.

• Greets all guests with enthusiasm and friendliness.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Does side work during non-busy hours.
• Always speaks to guests with enthusiasm.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Always maintains a professional appearance.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Maintains professional relationships with all coworkers.
• Follows checklists and standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Performs duties as assigned.
• Maintains full knowledge of menus, recipes, and other pertinent information.
• Constantly increases knowledge of food, beverages, and other products and services.
• Ensures that guests have a positive and memorable experience at the TCC.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepares work area for opening, mid‑shift, or closing in accordance with company standards.
• Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent.
• Minimum of one (1) year of work experience in a service‑oriented environment.
• Knowledge of catering services and terminology.
• All persons handling alcohol must be at least 21 years of age.

• Must have ability to follow directions and effectively perform the work.
• Must have a pleasant personality and a neat appearance.
• Must speak and understand English well enough to converse with customers, supervisors and employees.
• Positive, customer service‑oriented attitude at all times.
• Strong knowledge of sanitary practices.
• Maintains proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Ability to work with other staff members in the facility.
• Ability to undertake and complete multiple tasks.
• Attention to detail.
• Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

No certifications are required.

Must be able to lift and carry up to 40 pounds. Must be able to stand, walk, lift and bend for long periods of time.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

Applicants that need reasonable accommodations to complete the application process may contact 520‑837‑4759.

ASM – Tucson Convention Center
260 S. Church Ave.
Tucson, AZ 85701