Cocktail Server

Cocktail Server – Full‑time – $21.50 per hour + incentives

At Miraval Arizona Resort and Spa, cocktail servers present beverage and food selections, recommend libations, and maintain an esthetically pleasing, warm environment for guests and colleagues.

• Clear communication and collaboration with the bar.
• Ensure compliance with health and safety codes and policies.
• Communicate effectively with guests and colleagues.
• Exhibit a positive, enthusiastic attitude committed to teamwork.
• Treat all colleagues and guests with dignity and respect.
• Follow all service standards and business processes outlined in the Miraval Training Manual.
• Assist with opening/closing and side duties.
• Perform service standards within specified time frames.
• Maintain awareness of guests and colleagues in the room and be attentive to their needs.
• Show extensive knowledge of menus, prices, and give flavorful descriptions.
• Provide professional service to ensure guest satisfaction at all times.
• Maintain tables in the assigned section.
• Attend and participate in pre‑shift meetings.
• Maximize revenue through suggestive selling techniques.
• Inform leaders of comments related to quality and service from guests, both positive and negative.
• Comply with all items covered in the Miraval Employee Handbook.
• Assume all duties and responsibilities assigned by leaders.

• Complimentary room nights*
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance on 30th day of employment*
• 401K with company match*
• Generous Paid Time Off policy*
• Paid sick time
• Paid Family Bonding Time and Adoption Assistance*
• Tuition & Wellbeing Reimbursement*
• Free colleague meals during shift
• Employee Stock Purchase Plan*
• Access to resort facilities including spa services, programs, hiking trails and gym
• Exact benefit package is contingent on status

• A true desire to serve others in a fast–paced environment.
• Refined verbal communication skills.
• 2 years of serving experience in fine dining or a hotel/resort environment preferred.
• Ability to walk and stand on feet for 6–8 hours.
• Extensive knowledge of beer, wine, liquor, and coffee.
• Comfortable and efficient with quick turnaround tables.
• Strong multi‑tasking skills.
• Excellent time management skills.
• Knowledge and experience operating POS systems.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.