Store B Manager

Overview

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Grand Canyon BU - Field HR 3150: 1555 W Valencia Rd, Tucson, Arizona 85746

Availability - Shift/Days:
Flexible Availability

• Directly supervise the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).
• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image.
• Implement non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Provide regular and predictable onsite attendance.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare ongoing and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins.
• Train all employees to ensure customer service, store image and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.
• Mentor and train all employees on cash awareness and expectations to help reduce risk to the company/BU.
• Ensure employees complete all required training in a timely manner.
• Develop ways and means to ensure that all employees receive proper communication in a timely manner.
• Establish periodic on-going communication meetings with all store employees and the Market Manager.
• Evaluate and develop specific action plans to address the needs of the store in order to reach the desired objectives.
• Organize and maintain all store files and manuals.
• Manage and supervise store employees to ensure that all required and requested reports are completed accurately and timely.
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Notify Market Manager of any sales, cash, inventory or operating discrepancy.

• High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred.
• Ability to supervise and train for the use of equipment, tools and materials listed in the CSR, LSR and SA job descriptions.
• Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions.
• Ability to use computer, or acquire those skills necessary to use a computer at the store, including completion and analysis of reports, inventory control, cash control, employment related forms, etc.
• A valid driver’s license and dependable transportation.
• Ability to have open availability.
• Ability to communicate (orally and in writing) in English.
• Ability to perform essential duties and physical functions described above.
• Ability to work in the conditions described below."
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Certificates & Licenses:
  Food Server certificate (e.g. Serv Safe) and Food Safety Management certification may be required.

• Ability to work a minimum of 50 hours per week
• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
• Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
• Ability to grasp, reach and manipulate objects with hands for entire shift. This handwork requires eye-hand coordination.
• Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
• Able to reach overhead for objects
• Ability to bend and twist at waist
• Ability to communicate orally
• Ability to operate a cash register and/or computer keyboard
• Ability to stoop, kneel, squat, bend, push, and pull
• Ability to work alone
• Be exposed to occasional noise
• Ability to stand and/or walk for an entire shift
• May require climbing a ladder to store and retrieve materials or place and remove signs

• Work requires 50…