Retail Sales Associate

3 days ago Be among the first 25 applicants

$15.25 to $18.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION:
  Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees receive an additional week after completing one year and two weeks on each anniversary thereafter (adjusted per state/local law). After five years, 120 hours.
• SICK/PERSONAL:
  Eligible employees receive 8 hours after six months, 16 hours each anniversary thereafter, up to 24 hours after five years (adjusted per law).
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both lending and retail sides. They greet, engage, and assist customers with sales, loans, and other transactions, and help with customer inquiries and problem resolution.

The role involves working with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. The full‑time Associate earns an hourly wage plus commission based on productivity.

• Greets and interacts with customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Makes the sales floor clean, stocked, and displays merchandise.
• Performs sales and loan transactions in accordance with policies and regulations.
• Handles cash and negotiable items per policies and regulations.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers.
• Partners with all employees to create positive customer experience.
• Completes assigned training.
• Other related duties as assigned.

• Willingness and ability to lift/carry up to 50 pounds.
• Willingness and ability to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, lifting.
• Ability to work with firearms and obtain firearms certification.
• May be required to assist customers outside building or retrieve products in exterior storage.
• Minimum age 18.
• High School Diploma, GED, or equivalent.
• Strong desire to work, serve customers, team‑oriented.
• Ability to multi‑task in fast‑paced environment.
• Proficient basic math calculations.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Flexibility to work a retail schedule including weekends and holidays.
• Computer literate and able to operate POS and office machines.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers can earn 2‑8% commission based on gross profit of personal performance. Details provided during interview.

All pay rates meet or exceed applicable minimum wage. Employees sign a binding arbitration agreement.

First Cash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity and reasonable accommodations for qualified individuals with disabilities.

• Entry level

• Other

• Sales and Business Development

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