Director of Security

Job Title

Director of Security

Director of Rooms

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days, Vacation, and Holidays
• Paid Bereavement
• Pet Insurance
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more
• Many of our Leadership positions are bonus eligible

We are committed to creating a Team Member experience where everyone belongs no matter race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

A strategic and proactive Director of Security who will lead with confidence and vision to safeguard our property and create a secure, welcoming environment for guests and team members. In this role, you’ll inspire and guide a dedicated security team, ensuring every interaction reflects Loews Hotels’ commitment to exceptional guest experiences.

• Experienced Leader:
  Proven track record in security management, ideally within hospitality, building strong, high‑performing teams.
• Calm Under Pressure:
  Remain composed and decisive in high‑stakes situations, handling emergencies and conflicts with clarity and confidence.
• Tech‑Savvy Innovator:
  Fluent in security systems and surveillance technology, leveraging data to enhance safety and efficiency.
• Collaborative Communicator:
  Fosters relationships with guests, team members, and law enforcement, prioritizing trust and transparency.
• Service‑Oriented Professional:
  Balances rigorous safety standards with exceptional customer service, creating an atmosphere of care and confidence.

• Lead and motivate the Security team, managing daily assignments, schedules, and timecard approvals.
• Oversee staffing for the department, including interviewing and hiring decisions.
• Ensure compliance with all federal, state, and local laws, as well as Loews Hotels’ policies and safety standards.
• Deliver exceptional security services to guests and team members with professionalism and warmth.
• Direct and maintain continuous property rounds and inspections, including fire equipment surveys and safety checklists.
• Resolve, document, and track all security‑related issues, partnering with Risk Management and HR as needed.
• Chair the property Safety Committee and lead monthly safety meetings.
• Develop and implement policies to protect all equipment, furnishings, and fixtures.
• Maintain accurate logs, reports, and records for all security activities.
• Respond to liability insurance claims and oversee workplace injury processes.
• Demonstrate regular and reliable attendance.
• Other duties as assigned.

• A bachelor’s degree in criminal justice, hospitality management, or a related field, or two years’ experience in security management, with a strong background in the hospitality industry and supervisory roles required.
• Proven ability to handle emergencies, conflicts, and safety incidents effectively and with composure.
• Familiarity with local, state and federal safety regulations, as well as hotel safety regulations, protocols and best practices.
• Excellent written and verbal communication skills to interact with guests, team members and law enforcement while fostering a culture of safety.
• Completed courses or certifications in security management principles and practices preferred.
• Training in emergency response, conflict resolution, and safety procedures preferred.
• 5-10 years in security roles, with at least 2 years in a supervisory or management position within the hospitality industry preferred.
• Experience managing security and training security teams, fostering collaboration and a strong safety culture.
• Previous experience collaborating with law enforcement agencies preferred.
• Multilingual abilities to enhance communication with diverse guests preferred.

Security team