Bilingual Case Manager - JOR

Job Details Job Location:
Tucson, AZ Position Type:
Full Time Education Level: 4 Year Degree Salary Range:
Undisclosed Job Category:
Nonprofit - Social Services

Working At NYAP

• NYAP's commitment to doing what is best for children, youth, and their families is a core value and one that we look for in our newest team members.
• 33 Paid days off each year! (11 holidays + 22 days PTO)
• Healthcare Benefits for you and your family.
• Pet insurance that provides discounts and reimbursements.
• Competitive salaries and benefits, including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education.
• Why Work with Us? Exciting Benefits and Opportunities at NYAP!

The Case Manager I for La Jornada is responsible for the completion and submission of timely assessments and service plans, ensuring document uploads into ORR’s UC Portal and maintaining required comprehensive case files compliant with ORR Policy and NYAP’s CQI Team. Case Manager I is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

RESPONSIBILITIES

The Case Manager I will perform duties including, but not limited to:

• Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Ensure case management assessments are completed within ORR’s allotted time frames.
• Conduct on-site admission and initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth.
• Conduct interviews of sponsors/family members, friends of family to vet sponsor’s ability to care for the minor(s).
• Act as UC case POC for assigned Federal Field Specialist, Case Coordinator and Contract Field Specialist.
• Prepare case for, conduct and lead pre staffing process with multidisciplinary team of professionals including case managers, clinical counselors, medical coordinators and other designated stakeholders.
• Attend staffing(s) with Case Coordinators, Federal Field Specialists and other ORR stakeholders as needed.
• Coordinate with local pro bono attorneys for the timely provision of “Know Your Rights” presentations and legal screenings to children in care.
• Work with program administration, clinical, medical and educational staff in identifying best case management practices while maintaining a collaborative multi-disciplinary environment.
• Work to ensure children in care are provided a safe environment and safe and timely release from ORR care pursuant to ORR MAP Section 2; this may include completing online address searches, obtaining birth certificates to prove relationship, income verifications, background checks, and other actions to ensure proper vetting of the Sponsor, household members and adult caregivers.
• Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes as required by NYAP.
• Complete and submit reunification packets and Release Requests for initial review to Lead Case Manager or Program designee.
• Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated sponsor, including referrals for home studies and post release services (PRS).
• Provide weekly face to face updates to youth and telephonic updates to family members/sponsor.
• Ensure the provision of two weekly telephonic contacts with family in the US or COO, primary caregiver and/or sponsor.
• Facilitate incoming calls to minors with the appropriate family members and other approved caregivers.
• Facilitate attorney to client contact as requested by youth.
• Coordinate weekly treatment team meetings with representatives from all departments at the Program.
• Establish and maintain a strong relationship with assigned foster parents, attend meetings with foster parents and act as program liaison with foster caregivers.
• Drive children to facilitate program services, may include transportation to court appointments, attorney visits, other appointments as needed per contractual duties; this may also include…