Banker, Bank Customer Service

Job Details

• Level: Experienced
• Job Location:
  
  Southcenter - Tukwila, WA
• Position Type:
  Full Time
• Education Level: High School Diploma or equivalent.
• Salary Range: $22.50 - $27.50 per hour
• Travel Percentage:
  In Office Full Time
• Job Shift: Mon - Fri, Rotating 1/2 Days Sat
• Job Category:
  Banking

$1,500 Sign‑On Bonus!

Sound Credit Union is currently seeking a Banker / Universal Associate II to join the team at our Southcenter Branch
. If you have a passion for helping others, possess a sense of curiosity, enjoy problem‑solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you. We offer a unique Branch Progression Model that is designed to provide you advancement in your role and an increase in your salary through on‑job training and structured compensation increases.

Our pay ranges allow candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $22.50 – $25.00 depending on previous experience and education, with a full range of $22.50 – $27.50. As a branch employee, you will also be eligible for a wide range of incentives tied to certain products and services, paid out quarterly.

This plan is designed to incentivize team members to not only meet but surpass the production goals set forth by Credit Union management. Moreover, when a branch successfully meets its quarterly goals and passes the quarterly branch audit, we provide a monetary incentive to the branch team members.

This position is eligible for a $1,500 Sign‑On Bonus. $500 of the Sign‑On Bonus will be paid on your first paycheck and $1,000 will be paid on the check following your 6‑month anniversary.

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture here!

• 100% employer paid premiums for medical, dental, vision, and disability for yourself, and more than 70% for dependents' premiums.
• 401(k) match dollar for dollar up to 4% plus an additional discretionary profit share.
• Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure.
• Up to 40 hours of employer paid Work/Life Balance time, awarded annually.
• 10 employer paid Federal Holidays every year.
• Up to 3% annual salary‑equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November.
• Up to $50/month gym/lifestyle reimbursement.
• Up to $5,000/year Tuition Assistance Program.
• Incentives for multilingual speakers.
• Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
• Free and/or discounted banking services and loans.
• Employee Charitable Matching Program.
• Free ORCA pass.

Universal Associate II

Responsibilities:

• You will perform routine financial transactions including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, etc.
• Open new consumer accounts including savings, checking, money market, certificates of deposit, minor accounts, Individual Retirement Accounts (IRAs), Health Savings Accounts, etc.
• Accept, review, and process consumer loans.

Requirements:

• At least one year of experience as a teller or equivalent customer‑facing banking experience.
• Experience in opening new accounts and loans required.
• High School Diploma or equivalent required.

In addition:

• Must be bondable.
• Employer sponsorship to secure or maintain employment authorization not available.

To best serve our members, this position requires an in‑person schedule. Shifts are typically Monday – Friday 8:45 AM – 5:15 PM or 9:15 AM – 5:45 PM, with rotating Saturdays 8:45 AM – 1:15 PM, affording a day off during the week.

Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. We have 26 full‑service branches located throughout the Puget Sound region. We live by our Guiding Principles of…