AI Product Strategy & Innovation Manager

Join to apply for the Staff AI Product Strategy & Innovation Manager role at BECU

Target Pay Range: $‑$ annually. Full Pay Range: $‑$ annually. Compensation decisions are based on job‑related skills, experience, and education or training. In addition to salary, performance‑based incentives are available, with targets varying by role.

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

As a Staff AI Product Strategy & Innovation Manager, you’ll play a pivotal role in shaping the future of AI ’ll define and execute the strategy for new AI products, ensuring they deliver meaningful, efficient, and personalized experiences for both employees and members. Your leadership will influence decisions at every level, driving innovation and accelerating adoption of cutting‑edge technology. This high‑visibility role directly impacts productivity and financial wellness across the organization.

Location:

You must be a resident of WA, OR, , AZ, TX, GA, SC, NC, CA or VA. If located in Washington state within a reasonable driving distance from Tukwila, we request presence at HQ on Tuesdays & Wednesdays. Otherwise, the role is remote.

• Lead Product Strategy:
  Define and communicate the vision, roadmap, and priorities for new AI products, ensuring alignment across teams and leadership.
• Own Outcomes:
  Take full responsibility for product success, including executive‑level narratives, trade‑offs, and decision‑making.
• Translate Needs into Action:
  Convert stakeholder requirements into clear product roadmaps, PRDs, and actionable stories for engineering teams.
• Drive Delivery:
  Partner with engineering to execute across retrieval, ranking, UX, and analytics, ensuring timely and high‑quality releases.
• Measure Impact:
  Establish dashboards and analytics to track adoption, performance, and member experience improvements.
• Champion Enablement:
  Develop training, job aids, and communication plans to drive adoption and understanding of AI tools.
• Collaborate Cross‑Functionally:
  Work closely with AI engineers, contact center teams, marketing, compliance, and leadership to deliver impactful solutions.
• Mentor and Share Knowledge:
  Coach junior team members and lead information‑sharing sessions to foster innovation and growth.

• High‑Impact Role:
  Influence AI strategy and execution with visibility to the CEO and executive leadership.
• Innovation at Scale:
  Work on groundbreaking AI products that transform member experiences and internal productivity.
• Cross‑Functional
  
  Collaboration:
  
  Partner with diverse teams across engineering, operations, and leadership.
• Professional Growth:
  Build expertise in generative AI, RAG, and enterprise‑scale deployments.
• Culture of Learning:
  Join a team that values curiosity, creativity, and continuous improvement.

• Bachelor’s degree or equivalent experience in technology, business, or related discipline (advanced degree preferred).
• 7+ years of experience in product ownership, project management, or development roles.

• Exceptional writing, editing, and presentation skills.
• Ability to research and learn new concepts to accelerate innovation.
• Proven experience identifying business and customer needs and formulating solutions.
• Advanced product execution skills (roadmaps, PRDs, prioritization, experimentation, KPI design).
• Advanced knowledge of AI concepts (prompting, grounding/RAG, evaluation, safety/guardrails) and data governance basics.
• Experience with enterprise knowledge systems and release processes.
• Familiarity with LLM evaluation, online/offline testing, and human‑in‑the‑loop review.

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.