Pest Control Trainee

Lead with Purpose. Grow with Sprague.

Are you ready to take the next step in your leadership journey with a company thats redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Metro Seattle area. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive.

Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference.

What you'll do:

• Train technicians to locate, identify, destroy, control, and repel pests
• Review routing and scheduling for improvements to efficiency
• Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken
• Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service
• Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work

What we do at Sprague:

Pests pose a serious threat to public health and our worlds food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Spragues highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

What youll get working here:

• Salary: $78, per year plus annual bonus
• A take-home service vehicle with gas card
• Company-provided phone, laptop, uniforms, and safety equipment
• On-the-job training and licensing
• Pride in your work and the Sprague mission
• A supportive team environment based on family values
• Unlimited growth opportunities, with tuition assistance and leadership training

Benefits:

• Health, Vision, Dental Insurance within 30 days of hire
• 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
• Paid time off:
  Personal time available day 1, holiday and vacation time after 90 days
• Childcare assistance and college savings plan

Must haves for this job:

• High school diploma or equivalent
• Valid Drivers License and Satisfactory Motor Vehicle Record
• Attention to detail and high standards of work quality
• Hunger for knowledge and professional development
• Competitive approach to both individual and team performance
• Willingness to travel throughout entire service territory

Nice to haves for this job:

• 3+ years' experience in pest management
• 2+ years experience in managing people and business operations
• 1+ years experience in customer service, retail, food service, or hospitality
• Pest control, industrial, or safety certifications

Pre-Hire Screening Requirements:

• 5+ years Satisfactory Motor Vehicle Record
• Criminal Background Check:
  Federal, State, County
• Education & Employment Verification
• DOT Physical with 5-Panel Drug Screen

All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Detailed Job Description:

Position Summary

Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others.

Essential Duties and Responsibilities

• Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken.
• Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients.
• Review routing and scheduling for improvements to efficiency.
• Perform Quality Assurance audits at client sites.
• Coach Service personnel to achieve performance goals.
• Communicate and train technicians on new programs, processes and equipment.
• Ensure that all assigned routes are completed which may require…