Retail Store Manager Operations

Retail Store Manager Own the Southcenter store's operations, people, and community initiatives to drive growth.

Location: Tukwila, Washington, United States

Compensation: $80,200 USD / year

Job Tags: Operations

Cotopaxi is scouting its next people-first leader to guide our Southcenter team!

This isn't your average retail channel. Our brick & mortar stores are hubs for connection, inspiration, and adventure. We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. Whether you're kitting someone out for their first outdoor adventure or outfitting a regular with our newest gear, you thrive off of creating fireside moments that further integrate us intentionally within the local community.

As the Store Manager, they/she/he will take the reins and lead all aspects of store operations – from coaching and development to P&L ownership and local community engagement. You'll continue building a team culture rooted in camaraderie, collaboration, and shared purpose.

This role is ideal for someone who thrives on connection, builds trust through action, and loves growing others. You'll be a key leader in our retail herd helping scale our unique retail experience. If you're excited by our mission, energized by people, and ready to continue building something meaningful in Tukwila we hope you'll apply.

Let's Do Good – together.

• Championing Authentic Guest Experiences
• Lead by example on the sales floor – modeling storytelling, connection, and authentic guest experiences.
• Build and coach a best-in-class team that not only drives sales, but local impact.
• Create training moments that energize, develop, and celebrate your Guides.
• Inspire your herd by living Cotopaxi's values – People, Innovation, and Adventure – and drive deeper connection to our impact and mission.

• Manage all aspects of the business including budgeting and P&Ls.
• Drive KPI success while staying rooted in purpose, not pressure.
• Manage inventory, merchandising, and back-of-house operations.
• Collaborate with your regional leader on business development and strategy.
• Plan monthly community and revenue-driven events that create meaningful local connections.
• Lead the hiring, scheduling, and development of your store team.

• 2+ years of experience managing a team of 10+ in a retail environment.
• A strong sense of ownership and pride in leading people and building community.
• Comfort with ambiguity, problem-solving, and rapid adaptation.
• A knack for using data to inform decisions and improve performance.
• You've successfully hired, trained, and developed high-performing teams. You lead with inclusion, recognizing that diverse perspectives make teams stronger and communities more connected.
• You're skilled at building thoughtful, efficient schedules that balance business goals with team well-being ensuring coverage, flexibility, and fairness.
• An entrepreneurial mindset – you're energized by launching something new and learning fast.
• Experience with Google Workspace and Microsoft Office – Net Suite is a plus.
• Flexibility – Ability to work varying hours to support your team and business needs.
• Ability to lift up to 50 lbs and work on your feet – this is an active role.

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.

The annual salary for this position is $80,200.

Here is a snapshot of the benefits we provide:

• Medical, dental and vision benefits with HSA, FSA, and DCSA options.
• Company paid basic life insurance with the option to purchase additional coverage.
• Voluntary short-term and long-term disability coverage.
• Voluntary accident and critical illness insurance.
• Company paid employee assistance program.

• Company paid mental health benefits.
• 401(k) plan with employer match.
• Paid time off, sick time, and company…