Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness and review "sell by" dates.
• Properly use kitchen equipment like stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory and stocking conditions.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures and report unsafe conditions or accidents.
• Inspect equipment and notify management of repairs needed.
• Work cooperatively in a high-paced environment and manage conflicts appropriately.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

Based in Northern California, Foods Co. merged with The Kroger Company in 1998. We serve customers in 20 stores across Northern California. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and employees. We believe in providing opportunities for growth and success, whether part-time or full-time.

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, support programs, employee discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail