Service Delivery Technician - Lancaster, CA

Base pay range

$45,760.00/yr - $58,240.00/yr

Lancaster, CA

Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Frequent travel to and work from other Race offices or other off‑site locations will be required. Workdays: 4 days x 10 Hours

100% Company‑Paid Medical and Dental Benefits
Free Fiber Internet Service

We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting‑edge technology with a genuine, people‑first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

The Service Delivery Technician – Site Surveys is responsible for conducting detailed site assessments at business and residential Multi‑Dwelling Units (MDUs) to support the successful planning and execution of service installations, infrastructure deployments, and network upgrades. This position plays a key role in gathering accurate, site‑specific data required by engineering, construction, and service delivery teams. The technician works in a variety of environments, including commercial buildings, apartment complexes, and mixed‑use developments.

The role requires strong attention to detail, technical knowledge of network infrastructure, and effective communication with property contacts and internal stakeholders.

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• High School Diploma or GED or equivalent combination of education and experience is preferred
• A valid driver's license, subject to successful verification through a DMV check, is mandatory
• 1‑3 years of experience in field service, site surveying, or telecommunications infrastructure
• Familiarity with Multi‑Dwelling Unit (MDU) environments and the distinct considerations for both business and residential installations
• Solid understanding of structured cabling, fiber optic systems, power distribution, and network equipment
• Proficient in the use of digital survey tools, mobile applications, and documentation platforms
• Strong organizational and communication skills, with the ability to interface effectively with internal teams and external property contacts
• Ability to work independently with minimal supervision and manage time effectively across multiple job sites
• Comfortable working in outdoor environments, confined spaces, and at heights, as required
• Willingness and ability to travel to various work sites, including overnight stays, and to work overtime, weekends, holidays, or off‑hours as necessary
• Experience with CAD, GIS, or mapping software is preferred
• Working knowledge of local building codes and permitting processes
• OSHA or other relevant safety certifications strongly preferred
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Bilingual communication skills are considered a plus, particularly when serving diverse communities

• Proficient use of MS Office applications including Teams, Word, Excel, and Salesforce
• Functional use of common office equipment, computers, and office software
• Ability to distinguish colors and audible tones

• Conduct detailed on‑site surveys at MDU properties, including business and residential buildings, to evaluate service feasibility
• Assess site conditions such as building layouts, access to units, riser locations, existing conduits, and potential network entry points
• Determine availability and suitability of power sources and structural pathways for equipment installation
• Identify and report any physical, logistical, or regulatory constraints that may affect deployment or scheduling
• Captur…