Senior Account Administrator

Senior Account Administrator

Alera Group is seeking a Senior Account Administrator to join their Employee Benefits Health and Welfare team. This person must excel in providing the best-in-class service, while working collaboratively with the Account Managers, Executives and Consultants.

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Work with vendor / carriers / providers and / or other external partners to resolve claims and other benefit-related issues.
• Handles all in-force client service issues and processing requests.
• Explains administrative processes for employee enrollment / change / terminations using correct carrier forms.
• Update benefits client portal websites (as requested).
• Assists with audits, required filings and other compliance related initiatives.
• Coordinate the annual Open Enrollment process.
• Retrieve & coordinate the data collection and submission of claims reporting & information to partner vendors.
• Remain current on legislative updates affecting the benefits function to ensure regulatory compliance.
• Assists with related special projects as required.
• Performs other related duties as assigned by management.

• 3 - 4 Years Experience.
• College degree preferred but not required;
  Experience equivalent considered.
• Customer Service oriented.
• Knowledge of health and welfare employee benefits and ACA requirements.
• Ability to work with others at all levels both internally and externally in a professional manner.
• Ability to be highly organized & detail oriented in a fast-paced environment.
• Proficiency in MS Office Suite (Outlook and Excel proficiency required).
• Experience with Zywave products such as Brokerage Builder preferred.
• Enjoy working in, and actively helps to support and cultivate, a collaborative team atmosphere.
• Ability to multi-task and shift priorities as necessary.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

Location Type: Hybrid