Community Reception Coordinator Job Tulsa area,Oklahoma USA,Administrative/Clerical

Description

Justice Link, LLC: The nearly 16,000 Tulsans released from jail each year face critical barriers to accessing care, housing, work and other services essential to getting back on their feet.

Re-arrest and recidivism are common, as nearly 40% of all Tulsa County jail admissions represent people arrested multiple times in the year. Coordination and navigation challenges in Tulsa contribute to this problem as there are currently no standards for coordination between agencies and nonprofit

Justice Link acts as a collaborative, multi-agency network in a single location dedicated to providing coordinated, life-stabilizing services to justice-involved people navigating the criminal legal system.

Key features of Justice Link include:

One-stop-shop under one roof for clients to access multiple service providers around employment, case management, education, housing, family services, mental health, substance abuse and public benefits
Personalized justice navigation for issues around fines & fees, court appearances and legal support, among other needs
Service referrals to other high-quality providers

Position Summary:

The Community Reception Coordinator will support the Justice Link staff, guests, and clients. The Community Reception Coordinator has an important role in organizing, managing, and keeping the office running efficiently and comfortably. It is expected that Justice Link will serve a large number of clients annually and the Community Reception Coordinator will be the first point of contact when they visit the office.

Justice Link is seeking a highly organized and detail-oriented professional. The Community Reception Coordinator must be passionate about the mission of Justice Link and committed to making clients and guests feel safe and welcome. We are looking for a person who enjoys engaging with people.

Principle Duties/Responsibilities:

The following functions represent the majority of the duties performed by the position.

This description is not meant to be all-inclusive or prevent other duties from being assigned when necessary:

Essential Job Function:

Create a trusting, comfortable, and inclusive environment that fosters partnership and continual engagement with individuals involved in the criminal-justice system (Justice Link and Courthouse locations)

Welcome and direct visitors and clients

Connect clients to co-located programs and providers

Dispense and track basic-need resources

Coordinate transportation for clients

Coordinate with Court Navigators

Responds to and resolves administrative inquiries and questions

Maintains office and program supplies and accuracy of inventory

Coordinate the maintenance of the office structure and equipment with vendors

Assist in submitting and tracking expenses, invoices and receipts

Research and collect information

Other duties as assigned including those required to fulfill activities in support of Justice Link operations

Qualifications / Specifications:

Education:

High school diploma or GED preferred.

Experience:

Previous experience with criminal-legal system impacted clients and/or engaging culturally diverse populations in social services is preferred.
Lived experience navigating criminal justice systems also qualifies and is highly valued in this role.

Skills and Knowledge:

Excellent interpersonal and customer service skills.
Proficient with Microsoft Office and/or Google Workspace and related software.
Careful attention to detail and accuracy.
Ability to manage and prioritize multiple tasks.
Skill in operating a smartphone and applications.
Ability to identify office tasks and issues and independently develop and implement solutions.
Strong customer service skills. Physical Effort:
Prolonged periods sitting at a desk and managing the flow of clients.
Operate:
Constant operation of computer, phones and other office productivity tools.

Hours &

Location:

Must reside locally in order to be on-site and serve clients in-person. This position is located at 1419 S Denver Ave, in Tulsa, OK.
Typical work hours are Monday – Friday from 8:00 to 5:00, but flexibility required for various Justice Link events or meetings that may occur evenings or weekends.

Supervision/Accountability:

This position will have no direct reports. This position reports directly to the program director.

Benefits and Compensation:

Salary range for this position is between $40,000.00 - $42,000.00 annually.

As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and generous…