Strategic Customer Success Manager — Japan; Hybrid
Job in
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listed on 2026-01-10
Listing for:
dotdigital
Full Time
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, Client Relationship Manager, CRM System
Job Description & How to Apply Below
A leading digital marketing firm is looking for a Customer Success Manager to enhance customer satisfaction and retention. You will manage a portfolio of accounts, ensuring customer success through proactive engagement and strategic guidance. The role demands strong communication skills, project management expertise, and a customer-centric mindset. Successful candidates will have 3+ years in Customer Success and a background in SaaS.
This position is hybrid with responsibilities across multiple departments while focusing on achieving customer goals.
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