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Customer Service Representative; Part-time

Job in Tulsa, Tulsa County, Oklahoma, 74145, USA
Listing for: Employee Relations Associates, Inc.
Part Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 17 - 18 USD Hourly USD 17.00 18.00 HOUR
Job Description & How to Apply Below
Customer Service Representative (Part-time)

Job Description Customer Service Representative (Part-time)

Location: Tulsa, OK (Onsite)
Job Type: Contract
Pay Rate:upto$17–$18/hour
Schedule:
Part-time, approximately 20–32 hours/week
Tentative Shift:
9:00 AM–2:00 PM, with possible variations such as 8:00 AM–1:00 PM or 2:00 PM end time

About the Role

We are seeking a Customer Service Representative to support customers, business partners, and drivers while ensuring a smooth delivery experience. This role combines customer service, delivery coordination, problem-solving, and route monitoring in a fast-paced environment.

What You’ll Do
  • Assist customers and business partners by phone and email
  • Handle customer complaints calmly and professionally
  • Diagnose, assess, and resolve customer issues
  • Monitor delivery routes and progress
  • Scan haul-away pods and verify stamps
  • Process delivery order changes and cancellations
  • Coordinate with drivers and internal teams to resolve delivery-related issues
  • Manage multiple priorities while maintaining accurate information
What You’ll Need
  • Experience using Microsoft Office
    , including Word, Excel, PowerPoint, and MS Project
  • Strong customer service and communication skills
  • Ability to troubleshoot and resolve issues effectively
  • Strong organizational and multitasking abilities
  • Ability to work well under pressure
  • High school diploma or equivalent preferred
  • 1+ year of related experience
    , preferably in a call center or customer service environment
Customer Service Representative (Part-time)

Location: Tulsa, OK (Onsite)
Job Type: Contract
Pay Rate:upto$17–$18/hour
Schedule:
Part-time, approximately 20–32 hours/week
Tentative Shift:
9:00 AM–2:00 PM, with possible variations such as 8:00 AM–1:00 PM or 2:00 PM end time

About the Role

We are seeking a Customer Service Representative to support customers, business partners, and drivers while ensuring a smooth delivery experience. This role combines customer service, delivery coordination, problem-solving, and route monitoring in a fast-paced environment.

What You’ll Do
  • Assist customers and business partners by phone and email
  • Handle customer complaints calmly and professionally
  • Diagnose, assess, and resolve customer issues
  • Monitor delivery routes and progress
  • Scan haul-away pods and verify stamps
  • Process delivery order changes and cancellations
  • Coordinate with drivers and internal teams to resolve delivery-related issues
  • Manage multiple priorities while maintaining accurate information
What You’ll Need
  • Experience using Microsoft Office
    , including Word, Excel, PowerPoint, and MS Project
  • Strong customer service and communication skills
  • Ability to troubleshoot and resolve issues effectively
  • Strong organizational and multitasking abilities
  • Ability to work well under pressure
  • High school diploma or equivalent preferred
  • 1+ year of related experience
    , preferably in a call center or customer service environment

“ Talent Bridge employees are eligible for many benefit offerings such as medical, dental, vision, life insurance, short term disability, 401(k) and holiday pay!”

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