IT Support Technician | BOK Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Under general supervision of the IT Manager, plan, schedule and monitor all computer and phone programs for the facilities

For FT roles:
Benefits:
Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

Job expires 9 / 30 / 2024

The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a 19,199-seat multi‑purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues.

The Cox Business Convention Center (CBCC), located in the Arena District in downtown Tulsa, is a modern and award‑winning venue providing over 275,000 square feet of flexible meeting space. Owned by the City of Tulsa for over 50 years, the CBCC has been host to every kind of event imaginable and proudly serves the citizens of Tulsa and guests from around the world.

• Determine the priorities of event coordination to facilitate computing, internet, and phone needs of the clients.
• Oversee and provide cause for proper control and care of computer and phone inventories of supplies, spare parts, shop tools and equipment. Oversee and provide cause for proper maintenance shop(s) conditions to be maintained in safe working conditions, safe working procedures, and in a clean and orderly work environment.
• Develop, implement, document and maintain effective facility maintenance policies, procedures and programs. To include . on all computer software and hardware, and all phone systems.
• Provide customer service excellence.
• Required to speak and understand basic English well enough to converse with customers, supervisors, and employees.
• Maintain a professional work ethic
• Make sure all IT storerooms are clean, organized and secure
• This position requires the ability to work flexible, sometimes long hours which include nights, weekends, and holidays.
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School or GED Certificate graduate.
• Two-year degree or certificate of completion in any or all the fields of computer and phone systems preferred but not required.
• Two years related experience and / or training – or an equivalent combination of education and experience.