Cage Supervisor

Overview

Responsible for the overall effective and efficient coordination and supervision of the Cage Department on shift and/or as assigned by the reporting senior.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

• Must be 18 years of age or older.
• Bachelor’s degree in Business Administration, Finance, Accounting, Hospitality or Gaming plus 3 months of department‑specific experience to include experience in banking.
• Or Associate’s degree in Business Administration, Marketing, Hospitality, Finance, Accounting, or Gaming, plus 6 months or more of department‑specific work experience to include experience in banking.
• Or High School Diploma/GED and one (1) year of department‑specific experience to include experience in banking.
• A Bachelor’s degree is preferred.
• Required to pass a pre‑employment drug screening and obtain and maintain a gaming license issued from the Osage Nation.
• Required to maintain a valid Driver’s License.
• Required to provide documents to show the applicant is eligible to work in the United States.
• Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
• Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.

• Cage Cashiers

• Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
• Conducts at least bi‑weekly One‑on‑One meetings with direct reports, soliciting input from employees.
• On an individual basis or in a group format, explains why, shares information, and communicates the purpose of decisions to applicable staff.
• Ensures company information provided by management is effectively communicated to assigned staff and ensures staff concerns, requests for information, and ideas for improvements are effectively relayed to management.
• Performs all other related and compatible duties as assigned.

• Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
• Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
• Cashes chips into money for guests.
• Redeems foreign currency, computing accurate exchange rates for the various currencies received.

• Monitors all relevant activities of the area of responsibility, to ensure that all applicable laws, rules, regulations and controls of the organization, and the National Indian Gaming Commission (NIGC) and the Osage Nation Gaming Commission (ONGC) are understood and enforced by all applicable personnel.
• Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
• Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state‑tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.
• Ensures assigned staff is aware of, understand and comply with regulatory requirements and enforces regulatory standards through discipline when necessary.
• Accurately balances assigned bank and ensures balancing of banks of direct reports.
• Held accountable, to a higher degree, for the accuracy and thoroughness of departmental records and reports.
• Adheres to all procedures presented in the Cage Training Handbook and may recommend changes thereto.
• Participates in the maintenance of supporting cash receipts documentation and accumulation of information for daily and monthly journal entries.
• Maintains and is held accountable for all funds entrusted to him/her on an assigned shift.

• Knowledge, skills, and experience in the hiring, training, scheduling, and supervision of staff,…