Director, Digital Banking Risk

Overview

Vast Bank is looking to hire a Director, Digital Banking Risk

About Vast Bank:
Since February of 1982, we've been a financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 40 years, we've built a legacy on personal service, flexibility, strength, and integrity.

Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 40 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience.

We are a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package:

• Comprehensive benefits package & 401(k) match
• Professional development
  - opportunities for advancement!
• Tuition assistance
• Transit reimbursement
• Paid time off
• & more!

Summary of Role

The Director, Digital Banking Product Risk is responsible for providing strategic leadership and oversight of risk management activities related to the Bank's digital banking products, services, platforms, and customer experiences. This role ensures that all digital banking initiatives are designed, implemented, and monitored within the Bank's risk appetite and in full compliance with applicable regulatory requirements. The Director serves as the primary risk advisor to the Digital Banking business line and collaborates closely with executive leadership to establish and maintain a comprehensive risk governance structure that aligns with the Enterprise Risk Management (ERM) Framework.

The Director partners closely with Technology, Product, Operations, Compliance, BSA/AML, Fraud, and Cybersecurity to identify risks, implement controls, and ensure adherence to regulatory expectations.

Risk Governance & Strategic Leadership

• Assist the Chief Risk Officer in developing, maintaining, and enhancing the Digital Banking Risk Governance Framework in alignment with the Bank's Enterprise Risk Management (ERM) Framework.
• Work with the CRO and executive leadership to establish and refine risk appetite statements, limits, and tolerances for digital banking products, channels, and operations.
• Serve as the primary liaison between Digital Banking leadership and the Enterprise Risk Management team to ensure a consistent understanding of risk expectations, policies, and required practices.

Product & Service Risk Assessments

• Lead the risk assessment process for new, modified, and expanded banking products, features, and service offerings related to the Digital Banking business line.
• Conduct end-to-end evaluations of inherent and residual risks—including strategic, liquidity, operational/business continuity, interest rate, price, credit, compliance, fraud, legal, information technology, information security, and third-party risks.
• Partner with Product, Technology, Operations, BSA/AML, Fraud, Finance and Compliance to identify and validate appropriate risk responses and effective control strategies.

Control Design, Monitoring & Prioritization

• Advise the Digital Banking business line on prioritization of risk mitigation strategies and development of effective product-level controls.
• Provide challenge and oversight to ensure controls are appropriately designed, tested, and monitored for effectiveness.
• Develop and implement processes to identify and escalate changes in customer behavior, product performance, technology, or regulatory expectations that require risk re-assessment.
• Oversee ongoing monitoring activities and collaborate with internal audit, compliance, and other risk partners during independent reviews.

Ongoing Risk Monitoring & Performance Management

• Establish processes for periodic review of risk exposure, control performance, and product-level KRIs and KPIs.
• Ensure Digital Banking performance metrics align with risk appetite, regulatory expectations, and strategic goals.
• Monitor emerging…