Insurance Verification Specialist

Insurance Verification Specialist (Administrative)

Parkside provides professional purpose, hope and healing. As a member of our staff, you will be part of a mission-driven team, dedicated to changing lives and changing communities, one patient at a time.

Parkside Psychiatric Hospital & Outpatient Clinic is a comprehensive mental healthcare system providing acute in-patient care, residential treatment, and outpatient therapy. With a focus on society's most vulnerable population, Parkside provides world‑class mental health services focused on youth, ages 5 to 30. For over 65 years, Parkside's physicians, therapists, and staff have provided state‑of‑the‑art, patient‑centered care that propels families from hopeful to hope‑filled.

As a center of excellence, we cultivate talent and provide professional purpose. Together we facilitate healing, one patient at a time.

The Insurance Verification Specialist confirms insurance coverage, benefits, and authorization requirements prior to admission. The role helps prevent delays, reduces errors, and supports smooth patient flow by ensuring accurate information is obtained up front.

• Verify insurance coverage and benefits for all incoming patients.
• Review mental health and substance use benefits when applicable.
• Identify prior authorization requirements and notify Utilization Review.
• Enter and update payer information accurately in the EHR.
• Document verification findings clearly and completely.
• Communicate coverage issues or inactive insurance to leadership.
• Work with Admissions, Billing, and UR to resolve discrepancies.
• Other duties as assigned.

• High school diploma or equivalent required; some college preferred.
• Experience in insurance verification, patient access, or medical billing preferred.
• Comfort with insurance plans, benefits, and authorization processes.
• Strong communication skills and attention to detail.
• Ability to manage multiple tasks in a fast‑paced environment.
• Experience with EHR or hospital systems preferred.

• Medical, Dental, and Vision
• Generous Paid Time Off and Holidays
• 401K and match start immediately, and includes a generous match
• Company Paid Life Insurance and Disability and more!

We are an Equal Opportunity Employer!